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A quick, video tutorial on using the Fax Back feature!
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Forwarding with Updox can be completed in three simple steps! Step 1: Find your Updox fax line within Updox by clicking on Menu - Admin - Fax Settings . Updox automatically assigns each practice a fax line upon registration. Step 2: Cont...
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Learn the differences between forwarding your fax line and porting. Forwarding your fax line to Updox Forwarding your fax line allows you to keep your existing fax line with your current carrier/provider. Reasons for forwarding: Routing exi...
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Frequently Asked Questions for Updox Faxing Troubleshooting Incoming Faxes SOS! I cannot see my faxes ! Take a look at the filters on the top center of your screen. Do you see any purple squares? If so, make sure you have your filters set...
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The “Inbox Buttons” feature grants users the ability to choose which action buttons are present next to an item and the order in which they are listed. This enhancement allows for optimization specific to each account’s workflow.
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Below you will find a quick guide for Setting Up Queues for your account. Step 1: In the upper left hand corner of Updox, click Menu - Admin - Queues . Step 2: Click on New , then enter in the name of your queue. 2a . Be sure to m...
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Video tutorial on Adding Patients to your Address Book!
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The video below will take you through an in-depth tutorial for Routing & Filing Faxes/Documents!
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Many of our customers find that filtering their Updox Inbox makes triaging fax, forms, text and video chat summaries more efficient. @mcostianes shares some tips on filtering your Inbox to meet your workflow in this week’s Tip Tuesday! ...
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Our new layout at the top of the Updox Inbox makes it easier to review system statuses without filling your Inbox with pop-ups on the right. What are Notifications? Notifications are system-generated messages that appear in Updox to indicate th...