Secure Conversation Management: Webhooks



Secure Conversation Management

Secure Conversation Expired

Event


 secure_conversation_expired



Payload

1{
2  "accountId": "",
3  "conversationId": "",
4  "expirationDttm": "<YYYY-MM-ddThh:mm:ss.SSSZ>"
5}

Description


Push notification event to partner when a secure conversation expiration event is triggered by unread messages in a conversation from the contact/patient recipient after an extended period of time.

Payload Summary


  • accountId: the unique identifier of the account

  • conversationId: the unique identifier of the secure conversation the unread message is associated with

  • expirationDttm: the date/time the conversation expired



Secure Conversation Message Reply

Event


secure_conversation_message_reply

Payload
 
1{
2  "accountId": "",
3  "conversationId": "",
4  "messageId": "",
5  "messageDttm": "<YYYY-MM-ddThh:mm:ss.SSSZ>"
6}


Description


Push notification event to partner when a secure message reply event is triggered by inbound messages from the contact/patient recipient

Payload Summary


  • accountId: the unique identifier of the account

  • conversationId: the unique identifier of the secure conversation with the inbound message

  • messageId: the unique identifier of the inbound message

  • messsageDttm: the date/time the message was received