Setting Up Queues for Fax Lines
You can use fax lines that are either forwarded or ported into Updox and route them directly to a queue bypassing the general inbox. This gives only a select group of users with access to the queue the ability to see and process those faxes.
Once logged into Updox, click on Menu > Admin > Fax Settings.
Select the number you wish to route to a queue and click the drop down arrow to the right.
Under Route To, select your queue. You can also choose to add an automatic tag to the faxes coming in for additional filtering.
Click Save at the bottom.
Faxes coming into the number chosen will now route directly to the queue, bypassing the general inbox.