New features | Enhancements | Coming soon
New features
Interpreter Services
We are excited to let you know that our Interpreter Services feature is now available to use with Video Chat. Interpreter Services allows you to seamlessly add an interpreter to a Video Conferencing session before and/or after the chat begins. And the best part? It doesn’t cost anything to add Interpreter Services to your account—simply pay for it when you use it at a rate of $0.90 per interpreter minute rounded up to the next minute.
For more information on adding Interpreter Services to your account, please contact our Customer Success team at customersuccess@updox.com.
Learn more about Interpreter Services.
Inbox Sound Notifications
We have added the ability for a sound notification to play when a new item lands in your Inbox. This feature offers 5 sound options, and the one you select will play when a new Inbox item arrives. Now, you won’t miss a thing while you’re up and about at your office!
Learn more about Inbox Sound Notifications.
Download Original Fax Button
We recently rolled out a new feature to help you identify the source of a poor-quality fax. Now you can easily download the original PDF directly from the fax machine before Updox processes it. If you notice the fax quality gets worse after Updox processing, our new feature will give you the information you need to share this with our Support team, helping us improve our fax processing.
Learn more about the Download Original Fax button.
Enhancements
New Broadcast Interface
Our team has created a new interface for our Broadcast product! The upcoming revamp will feature a modernized look and feel while bringing all your Broadcast configuration areas (list, templates, etc.) together into an easy-to-use platform.
Learn more about Broadcast.
Coming soon
Restrict Address Book Modifications
Our team is developing a new setting that will allow admins control over who can modify the Address Book. Soon, admins will have the option to specify which users can update the Address Book directly within individual user settings
Learn more about Address Book Settings.
New Reminders Interface
Our team is working on an updated Reminders interface. Not only will Reminders have a new, modern look, but also all of your Reminders features (Dashboard, Reporting, Scripts, and Settings) will all be in one place, making it a one-stop shop for all of your Reminder needs.
