May 2025

Highlights

New features

Improvements to Updox Navigation

Picture, Picture

Updox is currently rolling out changes that improve the interface of our beloved Inbox to enhance the overall experience for users. In addition to the Inbox improvements, we’re building a new Product Navigation menu that allows you to move seamlessly between different products and discover other Updox tools that may be beneficial to your practice.

What to Expect:   

  • Improved Navigation: A more intuitive and user-friendly navigation system to help you find what you need quickly is rolling out over the upcoming weeks.
  • Interactive Product Pages: Detailed information and demos of all our Updox solutions, all within the app. Stay tuned for more information!  

Visit the link below to engage with our interactive videos walking you through these updates. 

View our interactive demo

New Reminders Interface

Picture, Picture

We recently released a new Reminders interface which features a modernized look and feel while bringing all your Reminders configuration areas (settings, scripts, etc.) together into an easy-to-use platform.

Knowledge Base Article

Restrict Address Book Modifications

Picture, Picture, Picture

Our team has developed a new setting that allows admins to control who can modify the Address Book. 

Knowledge Base Article

Enhancements

Submit Forms in Assignments Individually

Picture

We've introduced a new setting that allows completed forms from assignments to return to the Inbox individually as they're completed, rather than all at once with the final form

Knowledge base article 

Adding Interpreter Services to Your Account

Picture

You can now request to add Interpreter Services to your account. Simply go to your Video Chat settings and click the link to add Interpreter Services. It doesn’t cost anything to add Interpreter Services to your account, only pay for it when you use it at a rate of $0.90 per interpreter minute rounded up to the next minute.

Knowledge Base Article