How To: Update Your Payment Method

Step 1:

Please chat with us at or email support to request an encrypted credit card update link.  

Step 2:

Please provide:

  • First and Last Name
  • Email
  • Account Name
  • Updox Account Number (located in lower left of your Updox Inbox)

Step 3:

We will reply with an encrypted link that will expire in 24 hours. Please be sure to update your credit card immediately to avoid service disruption.