How to: Contact Partner Support

Technical Support Hours

Business Partner Support is staffed Monday through Friday, 8:30am to 5:30pm Eastern Time. 

Opening a Support Case

The email to the address below will open a case and send an automated response with the case number for further communication with your analyst.


Partner Team: Questions & Inquiries

If you already have the contact information of your Account Manager, please reach out to them directly for the faster assistance. 

If not, then the email to the address below will get you in touch with one of our representatives from the Business Development team to assist you with any questions or concerns you may have!

Email: bizdev@updox.com