**To use this printer you must also have Updox Central installed**
Note: Updox printers are currently incompatible with ARM-based processors on Windows devices. Our printers will not install on these devices.
Step 1: Navigate to the Control Panel
Select the Start menu and open the Control Panel. Depending on your version of Windows, there may be slight variations.
Step 2: Add a printer
Select Devices and Printers from the Control Panel and click on Add a Printer . Then click on The printer that I want isn't listed .
Step 3: Add a local printer
When the Find a printer by other options screen comes up , we are going to select Add a local printer or network printer with manual settings .
If you see a prompt that says Automatically detect and install --> Make sure it is not selected --> Click Next.
Step 4: Choose a port
We are going to use an existing port if it is available. From the drop-down list of ports, choose the Updox_9100 option. If this port is not available see below “create a new port”.
Click Next.
If you do not see Updox_9100 as an option, follow the instructions below to create a new port.
Creating a New Port:
- Select the Create New Port option.
- Select Standard TCP/IP Port as the type of port.
- Enter localhost for the Printer Hostname or IP Address.
- Enter Updox_9100 for the port name.
- If you have a Query the printer and automatically select the driver to use.
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Click Next.
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Windows will try unsuccessfully to detect the printer. This usually takes 30-40 seconds.
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If you are using the default port of 9100, click Custom.
Then click Next.
If you had to chose a different port other than 9100 Click “Custom” & “Settings . Change the port to the same port set in Updox Central.
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Click OK
Step 5: Choose a printer
You will be prompted to choose from a list of Manufacturers and Printers. On the left side under Manufacturer select HP from the list.
On the right you will select the type of printer. A ColorLaserJet Series PS printer must be selected do not select a PCL type driver.
- HP ColorLaserJet 2800 Series PS (Preferred)
- HP ColorLaserJet 3700 PS Class Driver
- HP ColorLaserJet 3800 PS Class Driver
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Click Next
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Click "Replace the current driver"
Then click Next.
Step 7: Choose a name for this printer
Change the name of the printer to Updox Central Printer so it is easily identified from your list of printers.
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Depending on your version of Windows, the following questions make be asked
- Make this the default printer? This is up to you, you can change this setting at any time.
- Share this printer? Unless you know you need a shared printer, we recommend not sharing.
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