Reset your password | Recover your username
Reset your password
- On the login page, select Forgot password?.
- Enter your Patient Portal username and select Send.
If the practice can locate your account using the username you provide and has a current email address on file, the practice will send a password reset link to that email address. The password reset link will expire after 15 minutes.
NOTE: For your protection, after you receive your new password, you must reverify your account.
- Enter and reenter your new password and then select CONFIRM.
NOTE: You must reverify your account after you sign in. If you are prompted to enter a verification code and you don’t know it, contact your healthcare provider to complete the verification process.
Recover your username
- On the login page, select Forgot username?.
- Enter the email address associated with your Patient Portal account and select Send.
Your username is sent to your email address.