Updated Articles

  1. How to: Configure Rules for Reminders

  2. Unsubscribing from Broadcast Emails

    Summary As an Updox Practice/Pharmacy, sending out bulk Broadcast Email Messages via the Broadcast product, your recipients now have the ability to request that they no longer receive future communications. ( Similar to the current functionality ...
  3. Welcome to the Updox Knowledge Base!

    What is the Updox Knowledge Base? The Updox Knowledge Base is our new and improved customer resource center for documentation ranging from tutorials, webinars, best practices, and more! Introduction to Updox This section is recommended fo...
  4. Faxing from Queues

    Enabling Fax from Queues An Admin setting has been added to Practice Settings, which will allow the enabling/disabling of Fax from Queues for the entire practice. This setting is listed as “Allow sending outbound faxes from queues” and will defau...
  5.  Sharescreen and Gallery Mode

    An in-depth, video tutorial on Sharescreen and Gallery Mode in Video Chat!
  6. How to: Upload Signature for Document Editor

    Updox gives you the ability to upload your signature and ‘rubber stamp’ documents within the document editor. The simple steps below will guide you through this quick process. Step 1: You will need to upload a file of your signature to your ...
  7. Setting Up Queues for Fax Lines

    Setting Up Queues for Fax Lines You can use fax lines that are either forwarded or ported into Updox and route them directly to a queue bypassing the general inbox. This gives only a select group of users with access to the queue the ability to s...
  8. Getting Started with Fax: What Every Admin Needs to Know

    The Role of an Updox Admin User As the Admin user responsible for the setup and configuration of Updox, you will be responsible for various tasks. This overview is intended to prepare you for those tasks and what you should consider as you begin ...
  9. Installing the Updox Printer for Mac

    What is an Updox Printer? To enable outbound faxing from Updox, you will need to install an Updox printer that will allow you to move documents to the Updox Inbox. We call this printing to the Updox Inbox.  Follow these step-by-step instructio...
  10.  Communicating on the Go with Updox Messenger

    A quick video overview for using Updox Messenger!