-
November/December 2022 – What's New? Introducing.... Advanced Fax Routing Overview Advanced Fax Routing replaces the previous fax routing rules that could be found in the Fax Settings menu ( Menu → Admin → Fax Settings ). With Advanced Fax ro...
-
Last Updated: 02/23/2023
in Contact Us Contacting Support Contact Customer Support Customer support is staffed Monday through Friday, 8am to 6pm Eastern Time. We are available to LIVE CHAT for immediate assistance during business hours. Click the “Need Help?” button in the lower right corner ...
-
Last Updated: 02/07/2023
in Installations Search for the printer Click on the “updoxprint” app to run the printer Click the “Settings” button to view the version ...
-
Your browser does not support HTML5 video. ...
-
Overview The /FaxOemPop and PopPDF function with the same parameters. The later creates a PDF file as output instead of .png This API is a multifunction API. It will tell you when run if there are faxes to be retrieved It will include th...
-
***HEADS UP! The following guide is ONLY for those that utilize Practice Fusion as their EMR*** NOTE: ONLY Active patients will be included within the list. Inactive patients (in Practice Fusion) will not show up on the Updox Broadcast...
-
Frequently Asked Questions for Updox Faxing Troubleshooting Incoming Faxes SOS! I cannot see my faxes ! Take a look at the filters on the top center of your screen. Do you see any purple squares? If so, make sure you have your filters are...
-
Last Updated: 11/01/2022
in Contact Us Customer Success Manager Schedule a check in call with your Customer Success Manager ( schedule here ) Workflow process consultation Add / remove Updox products Cancel Updox Account Update Contact information Support Pr...
-
Internet Explorer -- No Longer a Supported Browser Summary As of June 15, 2022 , Microsoft announced the discontinuation of their web browser, Internet Explorer (IE). In doing so, this means that Microsoft will no longer provide support/assista...
-
Last Updated: 10/21/2022
in Contact Us Contacting Support Our support form is best to use after hours. If your issues is of an immediate concern please use our support chat. What information should I include on the form? The more information the better! With detailed information in the form we ca...