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Overview The /FaxOemPop and PopPDF function with the same parameters. The later creates a PDF file as output instead of .png This API is a multifunction API. It will tell you when run if there are faxes to be retrieved It will include th...
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***HEADS UP! The following guide is ONLY for those that utilize Practice Fusion as their EMR*** NOTE: ONLY Active patients will be included within the list. Inactive patients (in Practice Fusion) will not show up on the Updox Broadcast...
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Last Updated: 11/28/2022
in FAQ & Troubleshooting Breakdown of our most frequently asked questions regarding Faxing.
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Frequently Asked Questions for Updox Faxing Troubleshooting Incoming Faxes SOS! I cannot see my faxes ! Take a look at the filters on the top center of your screen. Do you see any purple squares? If so, make sure you have your filters are...
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Last Updated: 11/11/2022
in FAQ & Troubleshooting Breakdown of our most frequently asked questions regarding Video Chat.
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Last Updated: 11/01/2022
in Contact Us Customer Success Manager Schedule a check in call with your Customer Success Manager ( schedule here ) Workflow process consultation Add / remove Updox products Cancel Updox Account Update Contact information Support Pr...
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Internet Explorer -- No Longer a Supported Browser Summary As of June 15, 2022 , Microsoft announced the discontinuation of their web browser, Internet Explorer (IE). In doing so, this means that Microsoft will no longer provide support/assista...
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Last Updated: 10/21/2022
in Contact Us Contacting Support Our support form is best to use after hours. If your issues is of an immediate concern please use our support chat. What information should I include on the form? The more information the better! With detailed information in the form we ca...
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October 2022 – What's New? Added ‘Chat Support’ Button to the Updox Inbox We have officially added the ability for you to reach out to our Customer Support directly from your Inbox for all strategies ! The "Need Help" button will be located in ...
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You can schedule a check-in call to meet with your Customer Experience Manager by clicking here ! Our Team is ready to help you spend less time managing the office and more time caring for your patients. Updox is a HIPAA-compliant digital s...