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Public API Changes Updated Documentation for MessageRetrieveWithAttachmentId Overview: Documentation Update MessageRetrieveWithAttachmentId is not intended to be used to retrieve form data, instead use MessageActions.MessageRetrieve. NOTE: ...
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Public API Changes Moved 2017-2021 MU APIs to Outdated Methods on the NewIO Page Overview: API Maintenance Hide all of the outdated Meaningful Use (MU) APIs (methods and endpoints) on the interactive API page and only display the one from the c...
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Public API Changes Retire SsoMessageActions.MessageCompose Overview: API Maintenance Users will no longer see the api MessageCompose under the SsoMessageActions section of the interactive api page Users are still able to call the Mess...
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Public API Changes Better Defined Errors for SmsSend API Overview: Below are the updated verbiage for the errors that are returned for the SmsSend API When carrier returns unrecognized error code, api response returns validation error code ...
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February 2023 – What's New? 'Type Ahead' Search Added for Templates in the SMS Window Overview We have added the ability to search and filter your template library when sending an SMS text message to ensure a quick and seamless selection proc...
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January 2023 – What's New? Expanded File Size Limit for Notes/Screenshots Overview We have received feedback from some of our customers regarding errors when attempting to send the notes summary page from a video chat session to the inbox due...
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November/December 2022 – What's New? Introducing.... Advanced Fax Routing Overview Advanced Fax Routing replaces the previous fax routing rules that could be found in the Fax Settings menu ( Menu → Admin → Fax Settings ). With Advanced Fax ro...
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Last Updated: 02/23/2023
in Contact Us Contacting Support Contact Customer Support Customer support is staffed Monday through Friday, 8am to 6pm Eastern Time. We are available to LIVE CHAT for immediate assistance during business hours. Click the “Need Help?” button in the lower right corner ...
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Last Updated: 02/07/2023
in Installations Search for the printer Click on the “updoxprint” app to run the printer Click the “Settings” button to view the version ...
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