Updated Articles

  1. FCC Compliance

  2. DSM Edge Implementation Guides: SMTP Edge Protocol

    Overview The intention of this document is to provide instructions for integrating with Updox’s Direct Secure Messaging  service via secure SMTP.  This document contains no instructions for certifying Edge via the Edge Testing Tool. Unless other...
  3. February 2023

    Public API Changes Outdated MU Measure APIs Allowed Date Range No Longer to Exceed One Year Overview: API Maintenance Restricting date values to prevent infinite date ranges on MeaningfulUse_2017_Actions - MeaningfulUse_2021_Actions Al...
  4. January 2023

    Public API Changes Updated Documentation for MessageRetrieveWithAttachmentId Overview: Documentation Update MessageRetrieveWithAttachmentId is not intended to be used to retrieve form data, instead use MessageActions.MessageRetrieve.  NOTE: ...
  5. December 2022

    Public API Changes Moved 2017-2021 MU APIs to Outdated Methods on the NewIO Page Overview: API Maintenance Hide all of the outdated Meaningful Use (MU) APIs (methods and endpoints) on the interactive API page and only display the one from the c...
  6. October/November 2022

    Public API Changes Retire SsoMessageActions.MessageCompose Overview: API Maintenance Users will no longer see the api MessageCompose under the SsoMessageActions section of the interactive api page Users are still able to call the Mess...
  7. September 2022

    Public API Changes Better Defined Errors for SmsSend API Overview:  Below are the updated verbiage for the errors that are returned for the SmsSend API When carrier returns unrecognized error code, api response returns validation error code ...
  8. February 2023

    February 2023 – What's New? 'Type Ahead' Search Added for Templates in the SMS Window Overview We have added the ability to search and filter your template library when sending an SMS text message to ensure a quick and seamless selection proc...
  9. January 2023

    January 2023 – What's New? Expanded File Size Limit for Notes/Screenshots Overview We have received feedback from some of our customers regarding errors when attempting to send the notes summary page from a video chat session to the inbox due...
  10. November/December 2022

    November/December 2022 – What's New? Introducing.... Advanced Fax Routing Overview Advanced Fax Routing replaces the previous fax routing rules that could be found in the Fax Settings menu ( Menu → Admin → Fax Settings ). With Advanced Fax ro...