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Creating a New Request As you receive requests for medical records through your usual channels (in-person, phone calls, faxes, mail, etc), you can easily add them to the Release of Information Dashboard so you can keep track of them all in one pl...
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Add Documents to a Release of Information Request There are 2 ways to add documents to a Release of Information request: Uploading PDF files from your computer Printing from your EHR Uploading PDF Files If you have files on your computer...
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Updox offers a variety of ways you can add documents to your inbox. Once in your inbox, you can combine multiple documents and send them out to another Two efficient ways of adding documents to your inbox are printing to Updox and dragging and dr...
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Printer User Mapping Details The Printer User Mapping page allows you to relate incoming print jobs to specific users so you can configure how your print jobs land in the Inbox. To map, go to Menu > Admin > Printer Mapping Then drag and drop ...
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Technical Support Hours Business Partner Support is staffed Monday through Friday, 8:30am to 5:30pm Eastern Time. Opening a Support Case The email to the address below will open a case and send an automated response with the case number...
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Fax Numbers Tab We have added a Fax Numbers tab for you to access your inbound fax numbers. The Fax Numbers tab can be accessed from the Menu by selecting Fax Settings. You can manage the inbound fax numbers here and nickname them for easier di...
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June 2023 – What's New? New User-Printer Mapping Setting Overview We have implemented a new setting located in Menu > Admin > Printer User Mapping which grants Admins the ability to prevent unmapped users from sending items to the Inbox. ...
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Printer User Mapping Update We have updated our Printer User Mapping interface to make it easier for you to manage your incoming print jobs and users. For more information on Printer User Mapping see our article . Resolution: Timestam...