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Video Chat Waiting Room: Tips and Tricks
The Waiting Room in Updox's Video Chat makes managing your telehealth visits an easy and intuitive process.  You can send invites to patients right from your waiting room management view.  But, did you know you could also set up a public waiting ...
Video Chat Layout Preference Settings
Users can now set their Video Chat layout preference in their settings. Options are either Gallery View or Dominant Speaker View. Step 1:  Navigate to your Settings Page in the top right corner of your screen. Step 2: Under Chat > Preference...
Video Chat Invite Folder Items Now Show Sender
Users can now see who sent Video Chat Invites to patients and participants. This will help practices identify who sends specific Video Chat invitations. Step 1:  Navigate to the Sent folder in your Inbox Step 2: Open a recent Video Chat invitati...
Video Chat Participant Guide
Your medical provider uses Updox Video Chat to communicate with patients. Video Chat is a safe and easy way to talk to your provider, often saving you a trip to the office. Follow these step-by-step instructions to use Video Chat.   Join from ...
How to Disable Emoji Reactions for Telehealth Visits
Apple released a new feature called Reactions . for iOS 17 and MacOS Sonoma .  Reactions create different emojis that appear on your screen based on different gestures.  Reactions are enabled by default, but you can disable them so that they do no...