Updated Articles

  1. Release Notes

  2. April 2026 New

     
  3. Updox IP Addresses New

    This article includes the list of Updox IP addresses to add to your firewall or network allowlists.
  4. Home Tab

    You can view your practice locations, message notifications, and appointment reminder notifications.
  5. Messages Tab

    Learn how to view, send, reply to, and forward messages in your Patient Portal account.
  6. Newsletter: Q1 2026

  7. February 2026

    Enhancements Extended SMS character limit Based on customer feedback, SMS messages now support up to 280 characters in one message. This enhancement allows you to share more detailed information, reduce message splitting, and communicate more...
  8. FAQ & Troubleshooting

  9. FAQ: SMS Compliance

    Overview Due to rulings and regulations implemented by the Federal Communications Commission (FCC) through the Telephone Consumer Protection Act (TCPA), mobile carriers (for example, Verizon Wireless) have implemented a series of policies and pro...
  10. Partner Implementation Details for SMS

    All partners |  Public API partners |  Updox webapp partners and users All partners Account creation and management updates Change: New fields have been added to the account creation/update pages in Partner Portal and the Updox Public A...