New Articles

  1. Updox EHI Export Version 1.1 June 2024

  2. Newsletter: January 2024

  3. Newsletter: March 2024

  4. Newsletter: April 2024

  5. Newsletter: May 2024

  6. VideoCallActions - SendInvite

    Overview Updox Video Chat APIs, located under VideoCallActions, and webhooks were designed to be leveraged in tandem with the Updox Video Chat web interface (myupdox.com/video) to provide our partners and customers with an optimal integrated Tele...
  7. How To: Setting Up Multi-factor Authentication (MFA)

    Multi-Factor Authentication (MFA) adds an additional layer of security to your account beyond just a username and password for login.  For Updox accounts with MFA enabled, this guide will provide the how-to steps for individual user MFA setup as w...
  8. How To: Setting Up IP Safelisting

    IP Safelisting allows Account Holders to configure a safelist of allowed IP addresses that your users can access Updox from.  Setting Up IP Safelisting 1. Sign in to your Updox account. Under Menu , select Admin and click Practice Security...
  9. Fax Blocklist Overview

    If you receive spam faxes to your Updox Inbox, you can block a number from interrupting your daily workflows by adding it to the Fax Blocklist. When a fax number is added to the Fax Blocklist, all future faxes from the number will automatically ...
  10. April 2024 Release Notes

    What's new?  New /SmsStatus Public API We have added a new API to /SmsActions called /SmsStatus  that allows partners to get the status of a message if it was sent or failed to send due to 'X' when sending via the delayed queue approach that ...