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Overview Updox Video Chat APIs, located under VideoCallActions, and webhooks were designed to be leveraged in tandem with the Updox Video Chat web interface (myupdox.com/video) to provide our partners and customers with an optimal integrated Tele...
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Multi-Factor Authentication (MFA) adds an additional layer of security to your account beyond just a username and password for login. For Updox accounts with MFA enabled, this guide will provide the how-to steps for individual user MFA setup as we...
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IP Safelisting allows Account Holders to configure a safelist of allowed IP addresses that your users can access Updox from. Setting Up IP Safelisting 1. Sign in to your Updox account. Under Menu , select Admin and click Practice Security...
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If
you receive spam faxes to your Updox Inbox, you can block a number from
interrupting your daily workflows by adding it to the Fax Blocklist. When a fax number is added to the Fax Blocklist, all future faxes from the number will automatically ...
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What's new? New /SmsStatus Public API We have added a new API to /SmsActions called /SmsStatus that allows partners to get the status of a message if it was sent or failed to send due to 'X' when sending via the delayed queue approach that ...
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Add /SmsSendNumberList Public API We have created a new SmsSendNumberList API under /SmsActions so that partners can retrieve the SMS number list for an account including the provisioned numbers, associated location/queue (if applicable), an...
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What Are Webhooks? Webhook is a way for a user of a system to tap into the workflow and listen for specific events. When an event of a subscribed webhook occurs, the system will send your assigned listener (the “hook”) the event information. ...
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SMS Send From Numbers We have added default information to the numbers used in sending SMS texts. You have the option to select a 'Send From' number for a location or queue when sending SMS text messages. If you do not select a location or queue,...
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Updated /Practice Create APIs to Not Allow Whitespace Characters for the accountID field We have updated our /PracticeCreate APIs so that whitespace characters will not be allowed in the emrAccountID . For /PracticeCreate , /PracticeCreate/1.1...