Updated Articles

  1. Updox Privacy and Security Accreditation Announcement

  2. Updox Technical Guide

    This guide will help troubleshoot compatibility issues you may experience.
  3. VideoCallActions - SendInvite

    Overview Updox Video Chat APIs, located under VideoCallActions, and webhooks were designed to be leveraged in tandem with the Updox Video Chat web interface (myupdox.com/video) to provide our partners and customers with an optimal integrated Tele...
  4. Newsletter: January 2025

  5. Newsletter: November 2024

  6. Newsletter: December 2024

  7. Fax Coversheets

    Fax Coversheets Overview Our fax product gives you the ability to customize and manage your fax coversheets.  Fax Coversheets can be access by going to  Menu  > Admin  > Fax Coversheets   (for Admins only) or by going to Home  >  Outbound F...
  8. Why are my inbound faxes unreadable?

    Why are my inbound faxes unreadable? It's possible that some of your inbound faxes may be blurry or unreadable. There are a few reasons why this may happen: 1. The original fax might be bad. To resolve this, please ask the originator of the fax ...
  9. FAQ: Broadcast

    Frequently Asked Questions for Updox Broadcast Messaging The Updox Broadcast application is a great way to communicate with your patients.  You can send broadcast messages to all of your patients or only to a segmented group you have created.   T...
  10.  Sending a Broadcast Message

    The video below is a quick overview of how to send a Broadcast message! For additional information and assistance, please head to our Broadcast tab. ...