Updated Articles

  1. How to Disable Emoji Reactions for Telehealth Visits

    Apple released a new feature called Reactions . for iOS 17 and MacOS Sonoma .  Reactions create different emojis that appear on your screen based on different gestures.  Reactions are enabled by default, but you can disable them so that ...
  2. Advanced Fax Routing Overview

    Overview Advanced Fax Routing replaces the previous fax routing rules that could be found in the Fax Settings menu ( Menu → Admin → Fax Settings ). With Advanced Fax routing, you can now create rules that match on the from number of the...
  3. How To: Installing Updox Central

    This article walks through installing and configuring the Updox Central component.
  4. FAQ: SMS Compliance

    Overview Due to rulings and regulations implemented by the Federal Communications Commission (FCC) through the Telephone Consumer Protection Act (TCPA), mobile carriers (e.g. Verizon) have implemented a series of policies and procedures to adher...
  5. Electronic Forms Quick Guide

    Updox Forms are a great tool to help you eliminate paper forms.  Your patients can complete the forms online and return them from their phone, tablet, or computer.  Forms are secure, HIPAA-compliant, and easy to use.  Just follow the ...
  6. Tips and Tricks: Using Tags with Forms

    Tags allow you to filter and organize the items in your Inbox.  You can customize tags to fit the needs and workflows of your practice.  Once created, tags can be applied to the items in your Inbox.  Did you know that you can add a ...
  7. Adding a Waiting Room Link to Your Reminders

    Adding a Public Waiting Room link to your reminders is a great way to streamline your Video Chat workflow.  It is easy to set up.  Just follow the steps below to get started.  Please Note: You must have Admin access to configure th...
  8. Text Templates with Forms

    Text Templates with Forms Using templates with text saves time for office staff when communicating with patients and meets patients where they are, on their mobile devices. In anticipation of our updated forms product, here is a list of template...
  9.  Creating Fax Coversheets

    An in-depth, video tutorial on Creating Fax Coversheets in Updox!
  10. Creating and Managing Users

    User Guide on Creating and Managing Users