New Articles

  1. October/November 2022

    Public API Changes Retire SsoMessageActions.MessageCompose Overview: API Maintenance Users will no longer see the api MessageCompose under the SsoMessageActions section of the interactive api page Users are still able to call the Mess...
  2. September 2022

    Public API Changes Better Defined Errors for SmsSend API Overview:  Below are the updated verbiage for the errors that are returned for the SmsSend API When carrier returns unrecognized error code, api response returns validation error code ...
  3. February 2023

    February 2023 – What's New? 'Type Ahead' Search Added for Templates in the SMS Window Overview We have added the ability to search and filter your template library when sending an SMS text message to ensure a quick and seamless selection proc...
  4. January 2023

    January 2023 – What's New? Expanded File Size Limit for Notes/Screenshots Overview We have received feedback from some of our customers regarding errors when attempting to send the notes summary page from a video chat session to the inbox due...
  5. Reminders: Webhooks

    Reminders Inbound Notification Reply Event  inbound_notification_reply  Payload 1{ 2 "accountId": "", 3 "internalId": "", 4 "reply": "" 5} Description Push notification event to partn...
  6. Secure Conversation Management: Webhooks

    Secure Conversation Management Secure Conversation Expired Event  secure_conversation_expired Payload 1{ 2 "accountId": "", 3 "conversationId": "", 4 "expirationDttm": " " 5} Description...
  7. Patient Portal: Webhooks

    Patient Portal Import Message Event  import_message  Payload 1{ 2 "accountId": "", 3 "userId": "", 4 "messageId": , 5 "patientId": "" 6} Description  Push notification event to par...
  8. Patient Management: Webhooks

    Patient Managemen t Patient Communication Consent Event  patient_communication_consent  Payload 1{ 2 "practiceId": "", 3 "patientId": "", 4 "action": "", 5 "deliveryMethod": "" 6} Descr...
  9. Faxing: Webhooks

    Faxing Inbound Fax Event  inbound_fax Payload 1{ 2 "faxId": , 3 "accountId": "" 4} Description Push notification event to partner when a fax was received by Updox. ...
  10. Document Management: Webhooks

    Document Managemen t Import to EHR Event  import_to_ehr Payload 1{ 2 "accountId": "", 3 "messageId": , 4 "userId": "", 5 "patientId": "", 6 "categoryId": "", 7 "date": " " 8} D...