New Articles

  1. Secure Text Basics / Enhancement With Email

    The video below will take you through an quick tutorial for using Secure Text!
  2. Webinars

  3. Routing & Filing Faxes/Documents

    The video below will take you through an in-depth tutorial for Routing & Filing Faxes/Documents!
  4. Videos

  5. Updox Payments Webinar

    The webinar below will take you through an in-depth tutorial for using our Updox Payments to its highest potential! For additional information and assistance please head to our Updox Payments tab. ...
  6. How To: Using Updox Payments

    The video below will take you through the process of using our Updox Payments feature! For additional information and assistance please head to our Updox Payments tab. ...
  7. June 2022

    June 2022 – What's New? Ability for Patients to Unsubscribe from Email Broadcasts Summary As an Updox Practice/Pharmacy, sending out bulk Broadcast Email Messages via the Broadcast product, your recipients now have the ability to request that...
  8. May 2022

    May 2022 – What's New? Added ‘Chat Support’ Button to the Updox Inbox We have added the ability for you to reach out to our Customer Support directly from your Inbox! The "Need Help" button will be located in the bottom-right  corner of your sc...
  9. April 2022

    April 2022 – What's New? Inbox: Folder Items Will Fully Display AM/PM All folder items will now always display the AM/PM of the create date/time -- regardless of what the page zoom is to omit any potential confusion for you! We Ha...
  10. March 2022

    March 2022 – What's New? Faxing: Marking as Spam/Not Spam is Now Tracked in the Audit Trail When an Item in your Inbox is either marked as Spam, Not Spam, or the Number was added to the Blocklist, it will now be documented within the item’s audi...