New Articles

  1. February 2022

    Created On: 06/14/2022 in Release Notes & Newsletter Release Notes
    February 2022 – What's New? New Inbox Buttons – Appearance and Functionality The new “Inbox Buttons” feature now grants you the ability to choose which "action buttons" are present and the order they are presented next to an item within your I...

  2. January 2022

    Created On: 06/13/2022 in Release Notes & Newsletter Release Notes
    January 2022 -- What's New? Reminders: Added a '72 Hour' Option A “72 hour” option has been added to time selection dropdown for Reminders, allowing practices to schedule reminders to go out three days before an appointment. Previously, “48 hou...

  3. How To: Installing Updox Print to Fax

    Created On: 06/07/2022 in Installations Updox Print to Fax
    The Updox Fax printer will enable you to fax documents from your EHR, a website, or another application. Note: Updox printers are currently incompatible with ARM-based processors on Windows devices. Our printers will not install on these device...

  4. How To: Installing Updox Central Printer

    Created On: 06/07/2022 in Installations Updox Central
    **To use this printer you must also have Updox Central installed** Note: Updox printers are currently incompatible with ARM-based processors on Windows devices. Our printers will not install on these devices. Step 1:  Navigate to the Control...

  5. How To: Installing Updox Central

    Created On: 06/07/2022 in Installations Updox Central
    This article walks through installing and configuring the Updox Central component.

  6. Installing the Updox Printer for Mac

    Created On: 06/07/2022 in Installations Updox Print to Inbox
    What is an Updox Printer? To enable outbound faxing from Updox, you will need to install an Updox printer that will allow you to move documents to the Updox Inbox. We call this printing to the Updox Inbox.  Follow these step-by-step instructio...

  7. Video Chat User Guide

    Created On: 05/24/2022 in Explore Updox Products Video Chat Overview
    Check out our guide on getting started using Video Chat.   How to Use Updox Video Chat 1. Log in to your Updox account.   2. The Video Chat button is located in the menu line of the Updox Inbox. Click the button to initiate a video chat.  ...

  8. Onboarding Checklist: Video Chat

    Created On: 05/24/2022 in Introduction to Updox Onboarding Checklist
    Onboarding Checklist: Video Chat When getting started with Updox Telehealth, make sure to follow this checklist to ensure your practice will be set-up for long-term success: 1. Add users to your Updox account with this guide .   2. Review th...

  9. Onboarding Checklist: Forms with Text

    Created On: 05/24/2022 in Introduction to Updox Onboarding Checklist
    When getting started with Updox Forms and Text, make sure to follow this checklist to ensure your practice will be set-up for long-term success.

  10. Onboarding Checklist: Fax

    Created On: 05/24/2022 in Introduction to Updox Onboarding Checklist
    Checklist of tasks related to Faxing to review as a new user.
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