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Learn the differences between forwarding your fax line and porting. Forwarding your fax line to Updox Forwarding your fax line allows you to keep your existing fax line with your current carrier/provider. Reasons for forwarding: Routing exi...
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How to Use Updox Electronic Fax A quick guide to get your practice using Electronic Fax today. Log in to Updox 1. Enter your username and password to log in to your Updox account. Inbound Faxes 2. An inbound fax will appear in your Inbox as...
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Below you will find a quick guide for Setting Up Queues for your account. Step 1: In the upper left hand corner of Updox, click Menu - Admin - Queues . Step 2: Click on New , then enter in the name of your queue. 2a . Be sure to m...
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Templates are a great way to streamline common text and fax responses and standardize messaging for user efficiency. After logging into your Updox account, choose Menu > Admin > Templates . Click New at the bottom of the panel to start a n...
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Our new layout at the top of the Updox Inbox makes it easier to review system statuses without filling your Inbox with pop-ups on the right. What are Notifications? Notifications are system-generated messages that appear in Updox to indicate th...
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The Document Editor gives you the ability to quickly and seamlessly edit items in your Updox Inbox. Below are the top five common features used across Updox: Text Box - The Text Box tool will allow you to type any free text onto a docume...
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Many of our customers find that filtering their Updox Inbox makes triaging fax, forms, text and video chat summaries more efficient. @mcostianes shares some tips on filtering your Inbox to meet your workflow in this week’s Tip Tuesday! ...
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If you receive spam faxes to your Updox Inbox, you can block a number from interrupting your daily workflows. Once blocked, faxes from the number will be automatically sent to the Spam folder in your Inbox. You can block a number in two different...
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Created On: 05/24/2022
in FAQ & Troubleshooting Breakdown of our most frequently asked questions regarding Secure Text & SMS.
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Created On: 05/24/2022
in FAQ & Troubleshooting Breakdown of our most frequently asked questions regarding Video Chat.