Popular Articles

  1. Faxing

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  2. April 2022

    Public API Changes PracticeCreate Now Accepts IP Address Without a Port Specified Overview: API Maintenance We now accept an IP with or without a port . A bug was fixed which was causing "5000 internal server error" in the response JSON when c...
  3. February 2023

    Public API Changes Outdated MU Measure APIs Allowed Date Range No Longer to Exceed One Year Overview: API Maintenance Restricting date values to prevent infinite date ranges on MeaningfulUse_2017_Actions - MeaningfulUse_2021_Actions Al...
  4. March 2023

    March 2023 – What's New? Enforced Password Complexity on Reset Overview If a user utilizes the “Forgot Password” feature, they will need to adhere to the following guidelines when setting their new password.  The new password must: Be a...
  5. March 2022

    Public API Changes Added a 'Send as Practice' Option for PortalSendMessage Overview: Version Update We have created PortalSendMessage v1.1 to allow us to add a 'sendAsPractice' option allowing Partners to choose whether to send a Patient Portal...
  6. January 2023

    January 2023 – What's New? Expanded File Size Limit for Notes/Screenshots Overview We have received feedback from some of our customers regarding errors when attempting to send the notes summary page from a video chat session to the inbox due...
  7. September 2023

    Fax Dashboard Updates We have updated the Outbound Faxes dashboard to include 'search' on date ranges and arrows for you to quickly jump back and forth between days.  Release of Information Updates We have added the 'Notes' to the Release of I...
  8. January 2023

    Public API Changes Updated Documentation for MessageRetrieveWithAttachmentId Overview: Documentation Update MessageRetrieveWithAttachmentId is not intended to be used to retrieve form data, instead use MessageActions.MessageRetrieve.  NOTE: ...
  9. April 2023

    Public API Changes Require At Least One AppointmentType for /AppointmentTypesSync Overview: API Maintenance Previously the /AppointmentTypesSync would return successfully even if no appointmentTypes are included, which was confusing. If no ...
  10. 2024 Real World Testing Plan