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Last Updated: 09/21/2023
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Last Updated: 09/21/2023
in FAQ & Troubleshooting Breakdown of our most frequently asked questions regarding Secure Text & SMS.
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Texting Rules and Guidelines Text messages are a great way to reach your patients, however, there are best practices that should be followed. Promotional messages, messages related to offers for prescription medicines will be flagged by carr...
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Last Updated: 09/21/2023
in Release Notes & Newsletter
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Printer User Mapping Update We have updated our Printer User Mapping interface to make it easier for you to manage your incoming print jobs and users. For more information on Printer User Mapping see our article . Resolution:&...
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June 2023 – What's New? New User-Printer Mapping Setting Overview We have implemented a new setting located in Menu > Admin > Printer User Mapping which grants Admins the ability to prevent unmapped users from sen...
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Fax Numbers Tab We have added a Fax Numbers tab for you to access your inbound fax numbers. The Fax Numbers tab can be accessed from the Menu by selecting Fax Settings. You can manage the inbound fax numbers here and nickname them for...
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Great News! Set up your HIPAA-safe practice name to identify your office in the Secure SMS message & Updox Payments. Updating this field will allow you to greet your patients identifying who you are without being specific in the type of...
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The Waiting Room in Updox's Video Chat makes managing your telehealth visits an easy and intuitive process. You can send invites to patients right from your waiting room management view. But, did you know you could also set up a p...