Updated Articles

  1. Release Notes

  2. September 2024

    Variables Are Now Optional in Reminders Scripts Previously, when configuring scripts for Reminders, there were certain fields we required customers to include in scripts, like [firstname] or [date]. However, we have heard from some customers tha...
  3. Newsletter: September 2024

  4. How to: Create Reminders Script Templates

    What is Updox Reminders? Reminders is an appointment reminder solution that you can personalize to easily engage with patients and make sure they get the information they need and help ensure they keep their appointment. This two-way messaging s...
  5. Newsletter: August 2024

  6. Newsletter: July 2024

  7. Release of Information - ChartSwap Integration

    Release of Information This article specifically covers our Release of Information app and how we integrate with ChartSwap. If you don't know what our Release of Information app is, you can learn more in our Release of Information Overview ...
  8. Updox's API Acceptable Use Policy

    This Acceptable Use Policy ("AUP" or "Policy") is published by Updox, LLC ("Updox") to ensure the safe, legal, and compliant use of Updox’s Application Programming Interfaces ("APIs"). This Policy governs all use of the APIs, and users ("User") mu...
  9. August 2024

    Fax Blocklist Upgrade We upgraded our Fax Blocklist. Now you can see who blocked a fax, when, and the reason why! Read more about it here -  https://help.updox.com/help/fax-blocklist-overview . ...
  10. April 2024

    Cancel Faxes Have you ever sent a fax to a wrong number? Now you have a chance to cancel it! We added the ability to cancel a pending fax in the Outbound Faxes page.  For more details on how to cancel a pending fax, see our article here -  ...