Updated Articles

  1. FAQ: Video Chat Updated

    Breakdown of our most frequently asked questions regarding Video Chat.
  2. FAQ & Troubleshooting

  3. Messages Tab

    Learn how to view, send, reply to, and forward messages in your account.
  4. Manage Patient Portal Accounts from the Address Book

    Manage individual Patient Portal accounts from the Address Book.
  5. Patient Portal Account Access Recovery

    Learn how to reset your password and recover your username for Updox Patient Portal.
  6. Request Quick Send SMS Phone Numbers

    Learn how to request a Quick Send SMS phone number.
  7. Get Started with Updox Patient Portal New

    Get started using Updox Patient Portal and learn how to log in for the first time.
  8. Newsletter: December 2025

  9. Patient Portal Restriction Request

    Patients can use the secure messaging features in the Updox Patient Portal to send a message to their provider to request access restrictions.
  10. Partner Release Notes