Updated Articles

  1. VideoCallActions - SendInvite

    Overview Updox Video Chat APIs, located under VideoCallActions, and webhooks were designed to be leveraged in tandem with the Updox Video Chat web interface (myupdox.com/video) to provide our partners and customers with an optimal integrated Tele...
  2. VideoCallActions - Retrieval APIs

    Overview of Retrieval APIs Updox Video Chat APIs, located under VideoCallActions, and webhooks were designed to be leveraged in tandem with the Updox Video Chat web interface (myupdox.com/video) to provide our partners and customers with an optim...
  3. How to: Save Messenger Chats and Attachments to the Inbox

    Why save Messenger chats to the Updox Inbox Updox Messenger allows your team to stay in sync from anywhere - on any device - using recognizable chat tools in a HIPAA-compliant environment. But what if something is shared in a Messenger chat tha...
  4. Release of Information - ChartSwap Integration

    Release of Information This article specifically covers our Release of Information app and how we integrate with ChartSwap. If you don't know what our Release of Information app is, you can learn more in our Release of Information Overview...
  5. Video Chat: Webhooks

    Video Management Video Call End Metrics Available Event video_call_end_metrics_available Payload 1{ 2 "accountId": "string", 3 "callId": "string", 4 "availableAfterDatetime": " " 5} Descr...
  6. How to: Upload a User List

    Uploading users into your Updox account can give you easy access to help manage your user access! NOTE:  If you are using Updox with a connected EHR in which user data is integrated, please do not upload a user list unless directly working wi...
  7. Newsletter: June 2024

  8. Updox EHI Export Version 1.1 June 2024

  9. Improving Your Virtual Background Experience

    The following is a guide for ensuring the best quality and performance of the custom virtual backgrounds feature within Updox Video Chat.  Ensuring Virtual Background Quality and Performance These steps are not  required when using the virtual ...
  10. Video Chat User Guide

    Check out our guide on getting started using Video Chat.   How to Use Updox Video Chat 1. Log in to your Updox account.   2. The Video Chat button is located in the menu line of the Updox Inbox. Click the button to initiate a video chat.  ...