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Multi-Factor Authentication (MFA) adds an additional layer of security to your account beyond just a username and password for login. For Updox accounts with MFA enabled, this guide will provide the how-to steps for individual user MFA setup as we...
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Last Updated: 08/06/2026
in Release Notes & Newsletters
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Receive push notifications when intelligent fax analysis completes. Track analysis status, fax IDs, and account details in real-time with structured payload data.
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New Telehealth URL We have added the ability to add the link for a Public Waiting Room to reminders to simplify your Video Chat text and email reminder workflow. Once the link is set up, select it from the new Public Wating Room dropdown. ...
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Updated /Practice Create APIs to Not Allow Whitespace Characters for the accountID field We have updated our /PracticeCreate APIs so that whitespace characters will not be allowed in the emrAccountID . For /PracticeCreate , /PracticeCreate/1...
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Add /SmsSendNumberList Public API We have created a new SmsSendNumberList API under /SmsActions so that partners can retrieve the SMS number list for an account including the provisioned numbers, associated location/queue (if applicable), an...
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What's new? New /SmsStatus Public API We have added a new API to /SmsActions called /SmsStatus that allows partners to get the status of a message if it was sent or failed to send due to 'X' when sending via the delayed queue approach that ...
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What's new
Updated Partner Portal password requirements
We updated the minimum password complexity requirements for all Partner Portal users.
Your password must now contain:
Between 16 and 72 characters
At least 1 upper...
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