Updated Articles

  1. Tips and Tricks: Printing or Dragging Documents to the Updox Inbox

    Updox offers a variety of ways you can add documents to your inbox.  Once in your inbox, you can combine multiple documents and send them out to another   Two efficient ways of adding documents to your inbox are printing to Updox and dragging and ...
  2. Porting LOA Canadian Numbers

    Porting LOA Canadian Numbers
  3. How To: Setting Up Multi-factor Authentication (MFA)

    Multi-Factor Authentication (MFA) adds an additional layer of security to your account beyond just a username and password for login. For Updox accounts with MFA enabled, this guide will provide the how-to steps for individual user MFA setup as we...
  4. How to: Setting Up Queues

    Below you will find a quick guide for Setting Up Queues for your account. Step 1: In the upper left hand corner of Updox, click Menu - Admin - Queues . Step 2: Click on New , then enter in the name of your queue.  2a . Be sure to...
  5. Support PIN

    The Support PIN is a four-digit number that the Updox Support team uses to verify the user's account.
  6. Address Book: Adding a Contact

    Adding a contact to your Updox Address Book helps save time and errors when sending outbound faxes and texts.
  7.  How to Add Patients to the Address Book

    Video tutorial on Adding Patients to your Address Book!
  8. How To: Using Tags

    Adding, Managing, and Applying Tags To manage your tags, click on Menu → Admin → Tags . The Tags menu displays your active and inactive tags and provides the ability to add a new tag, edit a tag's color or name, activate or inactivate ...
  9. Address Book Settings

    Address Book Settings Can Modify Address Book Admins have the ability to restrict users from editing the Address Book. This setting can be found in Menu > Admin > User > Settings . The name of the setting is 'Can modify Address Book'. If the c...
  10. Inbox Color Themes

    Inbox Color Themes You can choose from 2 color themes in your Inbox: Soft and Bold .  To select a color theme, navigate to Menu > Profile > Settings  and find the Inbox Theme section. Make your selection and click Save at the bott...