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Last Updated: 10/08/2026
in Release Notes & Newsletters
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New features | Enhancements
New features
Support PIN
When you contact the Updox Support team, you must provide the four-digit Support PIN to verify your account. A Support PIN is automatically generated wh...
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The Updox Inbox has a new look. See what's redesigned, what's faster, and what stayed the same.
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Product Navigation Bar In an effort to help you move seamlessly across our products, consolidate product settings in one area, and discover more about other Updox product offerings, we have implemented a new product navigation bar. This navigatio...
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The Support PIN is a four-digit number that the Updox Support team uses to verify the user's account.
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Multi-Factor Authentication (MFA) adds an additional layer of security to your account beyond just a username and password for login. For Updox accounts with MFA enabled, this guide will provide the how-to steps for individual user MFA setup as we...
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Receive push notifications when intelligent fax analysis completes. Track analysis status, fax IDs, and account details in real-time with structured payload data.
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New Telehealth URL We have added the ability to add the link for a Public Waiting Room to reminders to simplify your Video Chat text and email reminder workflow. Once the link is set up, select it from the new Public Wating Room dropdown. ...