Updated Articles

  1. Automatically Removing Assignments from the Forms Dashboard Setting

    Form assignments sent out through the Form Dashboard are automatically removed from the dashboard after 30 days. However, if your dashboard gets busy and you want the assignments to come off the dashboard sooner, you can make that adjustment in th...
  2. Adding Interpreter Services to Your Account

     
  3. How To: Using Interpreter Services

     
  4. Removing a Form Assignment

    You can easily remove form assignments from the Form Dashboard.  1. Starting on the main dashboard page, select the assignment(s) you want to remove by checking the box at the beginning of the row.  2. After selecting the assignments, you wil...
  5. Video Chat Waiting Room: Tips and Tricks

    The Waiting Room in Updox's Video Chat makes managing your telehealth visits an easy and intuitive process.  You can send invites to patients right from your waiting room management view.  But, did you know you could also set up a public waiting ...
  6. Adding a Waiting Room Link to Your Reminders

    Adding a Public Waiting Room link to your reminders is a great way to streamline your Video Chat workflow.  It is easy to set up.  Just follow the steps below to get started.  NOTE : You must have Admin access to configure the settings for thi...
  7. Reminders Overview

    Updox's Reminders solution is an appointment reminder application that practices can personalize to easily engage with patients. It allows practices to include automated appointment reminders as part of their strategy for patient engagement. This ...
  8. March 2025

    New features | Enhancements | Coming soon New features Interpreter Services We are excited to let you know that our Interpreter Services feature is now available to use with Video Chat. Interpreter Services allows you to seamlessly ...
  9. Release Notes

  10. FAQ: Reminders

    Frequently Asked Questions for Updox Reminders Appointment Confirmations & Cancellations Patients are getting reminders even after they’ve confirmed their appointment. How do I change this? There’s a checkbox right under the reminders sch...