Updated Articles

  1. March 2025

    New features | Enhancements | Coming soon New features Interpreter Services We are excited to let you know that our Interpreter Services feature is now available to use with Video Chat. Interpreter Services allows you to seamlessly ...
  2. Release Notes

  3. February 2025

    New features | Enhancements | Coming soon New features Roadmap We have added our new Roadmap to your Home menu. Through the Roadmap you can see what we are working on currently as well as future ideas. You can also pro...
  4. Newsletter: March 2025

  5. January 2025

    Inbox Color Themes You can now choose between a bold or a soft theme for your Inbox to help you see incoming items better! You can choose to use this new bold color theme or keep the current soft color theme in your Profile Settings. Lea...
  6. How To: Setting Up Multi-factor Authentication (MFA)

    Multi-Factor Authentication (MFA) adds an additional layer of security to your account beyond just a username and password for login. For Updox accounts with MFA enabled, this guide will provide the how-to steps for individual user MFA setup as we...
  7. How To: Using Interpreter Services

    Overview With Updox Interpreter Services, providers can easily communicate with patients who speak a different language. An interpreter can be added to a Video Conferencing session both before and after the chat begins. The available Interpreter...
  8. Newsletter: February 2025

  9. How To: Installing Updox Central Printer

    **To use this printer you must also have Updox Central installed** Note: Updox printers are currently incompatible with ARM-based processors on Windows devices. Our printers will not install on these devices. Step 1:  Navigate to the Control...
  10. How To: Installing Updox Central

    This article walks through installing and configuring the Updox Central component.