Updated Articles

  1. 2025 Real World Testing Plan

  2. FAQ & Troubleshooting

  3. FAQ: SMS Compliance

    Overview Due to rulings and regulations implemented by the Federal Communications Commission (FCC) through the Telephone Consumer Protection Act (TCPA), mobile carriers (e.g. Verizon) have implemented a series of policies and procedures to adh...
  4. Release Notes

  5. Updox's API Acceptable Use Policy

  6. September 2024

    Variables Are Now Optional in Reminders Scripts Previously, when configuring scripts for Reminders, there were certain fields we required customers to include in scripts, like [firstname] or [date]. However, we have heard from some customers tha...
  7. Newsletter: September 2024

  8. How to: Create Reminders Script Templates

    What is Updox Reminders? Reminders is an appointment reminder solution that you can personalize to easily engage with patients and make sure they get the information they need and help ensure they keep their appointment. This two-way messaging s...
  9. Newsletter: August 2024

  10. Newsletter: July 2024