Updated Articles

  1. Secure Text User Guide

  2. Broadcast Changes New

    Overview To adhere to the new regulations outlined in the  SMS Compliance Article , all Broadcast messages that are sent as a text message will be moving to a new standard format. This standard format will aid in the messaging verif...
  3. Secure Text / Text Overview

    How to use Updox SMS and Secure Text A quick guide to get your practice using SMS and Secure Text today  1. Log in to Updox Enter your username and password to log in to your Updox account. 2. Locate the Text ...
  4. SMS Compliance New

    Overview Due to rulings and regulations implemented by the Federal Communications Commission (FCC) through the Telephone Consumer Protection Act (TCPA), mobile carriers (e.g. Verizon) have implemented a series of policies and procedures to adher...
  5. How To: Using Tags

    Adding, Managing and Applying Tags To manage your tags, click on Menu → Admin → Tags. The Tags menu displays your active and inactive tags and provides the ability to add a new tag, edit a tag's color or name, activate or inactiva...
  6. Partner Release Notes

  7. March 2023

    Public API Changes Updated /SmsSend Documentation on the NewIO Page Overview: API Maintenance We have updated the documentation of /SmsSend on the NewIO page to better represent the actual maximum character account that is allowed when consid...
  8. February 2023

    Public API Changes Outdated MU Measure APIs Allowed Date Range No Longer to Exceed One Year Overview: API Maintenance Restricting date values to prevent infinite date ranges on MeaningfulUse_2017_Actions - MeaningfulUse_2021_Actions Al...
  9. January 2023

    Public API Changes Updated Documentation for MessageRetrieveWithAttachmentId Overview: Documentation Update MessageRetrieveWithAttachmentId is not intended to be used to retrieve form data, instead use MessageActions.MessageRetrieve.  N...
  10. December 2022

    Public API Changes Moved 2017-2021 MU APIs to Outdated Methods on the NewIO Page Overview: API Maintenance Hide all of the outdated Meaningful Use (MU) APIs (methods and endpoints) on the interactive API page and only display the one from the c...