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The Waiting Room in Updox's Video Chat makes managing your telehealth visits an easy and intuitive process. You can send invites to patients right from your waiting room management view. But, did you know you could also set up a public waiting ...
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Adding a Public Waiting Room link to your reminders is a great way to streamline your Video Chat workflow. It is easy to set up. Just follow the steps below to get started. NOTE : You must have Admin access to configure the settings for thi...
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Updox's Reminders solution is an appointment reminder application that practices can personalize to easily engage with patients. It allows practices to include automated appointment reminders as part of their strategy for patient engagement. This ...
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New features | Enhancements | Coming soon
New features Interpreter Services We are excited to let you know that our Interpreter Services feature is now available to use with Video Chat. Interpreter Services allows you to seamlessly ...
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Frequently Asked Questions for Updox Reminders Appointment Confirmations & Cancellations Patients are getting reminders even after they’ve confirmed their appointment. How do I change this? There’s a checkbox right under the reminders sch...
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The video below is a quick overview of how to creating Reminders Scripts!
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The video below is a quick overview of how to configure Reminders Settings!
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Bundling Appointment Reminders Appointment Bundling is a feature that can be enabled within your Reminder Settings that allows for the ability to send all same-calendar day appointments for a patient into a single reminder message. In other words, ...
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Creating and Managing Reminders Scripts The script of a reminder is what your message will say to patients to remind them of an upcoming appointment. Scripts allow you to personalize your messages with information you want your patients to know ab...
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Configuring Reminders Settings The first step to configuring Reminders is setting up rules in Reminders Settings. Within Settings, you can: Choose how you want to deliver reminders (text messages, emails, or phone calls) and how often Select t...