Updated Articles

  1. FAQ: Reminders

    Frequently Asked Questions for Updox Reminders Appointment Confirmations & Cancellations Patients are getting reminders even after they’ve confirmed their appointment. How do I change this? There’s a checkbox right under the reminders sch...
  2. Creating Reminders Scripts

    The video below is a quick overview of how to creating Reminders Scripts!   ...
  3. Configuring Reminders Settings

    The video below is a quick overview of how to configure Reminders Settings! ...
  4. How To: Bundling Appointment Reminders

    Bundling Appointment Reminders Appointment Bundling is a feature that can be enabled within your Reminder Settings that allows for the ability to send all same-calendar day appointments for a patient into a single reminder message. In other words, ...
  5. How to: Create Reminders Script Templates

    Creating and Managing Reminders Scripts The script of a reminder is what your message will say to patients to remind them of  an upcoming appointment. Scripts allow you to personalize your messages with information you want your patients to know ab...
  6. How to: Configure Rules for Reminders

    Configuring Reminders Settings The first step to configuring Reminders is setting up rules in Reminders Settings. Within Settings, you can:   Choose how you want to deliver reminders (text messages, emails, or phone calls) and how often Select t...
  7. Reminders User Guides

    A quick guide to get your practice using Reminders today!
  8. Reminders Dashboard

    When using Updox Reminders with a connected EHR, you are probably reviewing appointment confirmation and cancellations in your existing calendar.   However if you aren’t currently utilizing the Reminders Dashboard, you are missing out on some key b...
  9. February 2025

    New features | Enhancements | Coming soon New features Roadmap We have added our new Roadmap to your Home menu. Through the Roadmap you can see what we are working on currently as well as future ideas. You can also pro...
  10. Newsletter: March 2025