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Last Updated: 02/17/2026
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Last Updated: 02/17/2026
in FAQ & Troubleshooting
Overview Due to rulings and regulations implemented by the Federal Communications Commission (FCC) through the Telephone Consumer Protection Act (TCPA), mobile carriers (for example, Verizon Wireless) have implemented a series of policies and pro...
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All partners | Public API partners | Updox webapp partners and users
All partners Account creation and management updates Change: New fields have been added to the account creation/update pages in Partner Portal and the Updox Public A...
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Supported phone numbers | Registration process Text messages continue to be a highly preferred method of consumer engagement for many businesses, including within healthcare. Mobile carriers (for example, Verizon Wireless) have implemente...
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Get started using Updox Patient Portal and learn how to log in for the first time.
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Set up a public waiting room | Open or close the Waiting Room | Use the public waiting room link for reminders
The Waiting Room in Updox's Video Chat makes managing your telehealth visits easy and intuitive. You can send invites to ...
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Last Updated: 01/28/2026
in FAQ & Troubleshooting Breakdown of our most frequently asked questions regarding Video Chat.
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Manage individual Patient Portal accounts from the Address Book.
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Learn how to reset your password and recover your username for Updox Patient Portal.
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Learn how to request a Quick Send SMS phone number.