Updated Articles

  1. Partner Implementation Details for SMS Quicksend

    All Partners   Account Creation & Management Updates   Change: New fields have been added to the account creation/update pages in Partner Portal and the Updox Public APIs ( /PracticeC...
  2. Partner Release Notes

  3. February 2024 Release Notes

    Updated /Practice Create APIs to Not Allow Whitespace Characters for the accountID field We have updated our /PracticeCreate APIs so that whitespace characters will not be allowed in the emrAccountID . For /PracticeCreate , /PracticeCreate/1.1...
  4. Release Notes

  5. February 2024

    SMS Send From Numbers We have added default information to the numbers used in sending SMS texts.  You have the option to select a 'Send From' number for a location or queue when sending SMS text messages.  If you do not select a location...
  6. Articles

  7. Managing and Delivering Collected Documents

    Managing your Collected Documents Once you have one or more Collected Documents attached to a request, you may find that you want to modify the list of documents. The documents can be renamed, reordered, or deleted prior to compiling the request....
  8. Understanding the Statuses

    Release of Information Request Statuses STANDARD WORKFLOW There are 6 statuses you’ll see as you interact with the Release of Information application.  Here is the typical lifecycle of a request: Every new Release of Information...
  9. Newsletter: February 2024

  10. How to: Upload a Contact List

    Uploading contacts into your Updox account can give you easy access to contacts in your existing Address Book! Step 1:   Access the File Upload area in Updox by clicking on Menu, then Tools, then File Upload (.csv) Step 2: In the f...