Updated Articles

  1. Newsletter: May 2023

  2. Partner Release Notes

  3. March 2023

    Public API Changes Updated /SmsSend Documentation on the NewIO Page Overview: API Maintenance We have updated the documentation of /SmsSend on the NewIO page to better represent the actual maximum character account that is allowed when consid...
  4. April 2023

    Public API Changes Require At Least One AppointmentType for /AppointmentTypesSync Overview: API Maintenance Previously the /AppointmentTypesSync would return successfully even if no appointmentTypes are included, which was confusing. If no ...
  5. Partner: SMS Phone Numbers

    Overview    Text messages are continuing to be a highly preferred method of consumer engagement for many businesses including within healthcare.  Mobile carriers (e.g. Verizon) have implemented a series of policies and procedures to in...
  6. Partner Newsletter: April 2023

  7. Newsletter: April 2023

  8. Viewing Audit Trail

    The Advanced Fax Routing dashboard includes an area to view changes made to Advanced Fax Routing rules.  Here, you can view: Who made the change When the change was made What changes were made, indicated by an → To view the audit tr...
  9. Getting Started and Managing Rules

    Getting Started Overview Advanced Fax Routing is included with your Updox subscription at no extra charge, and is turned on automatically for new customers. Existing customers can upgrade at a time of their choosing. To upgrade to Advanced Fax ...
  10. Outbound Faxes Overview

    Outbound Faxes gives you a detailed view into the faxes that have been sent out of your Updox account. Features Overview The Outbound Fax dashboard shows a complete day’s worth of faxes, always on one screen. If you want to view a differ...