Updated Articles

  1. Release of Information - ChartSwap Integration

    Release of Information ChartSwap Integration Updox has partnered with ChartSwap to help simplify the exchange of patient records between healthcare providers and requestors (law firms, record retrieval organizations, insurance companies, etc)....
  2. Cancelling a Pending Fax

    How to Cancel a Pending Fax An Updox user can cancel a pending fax in the Outbound Faxes page.  To cancel a pending fax, expand the fax details and click on “Cancel”. This button is only available if the fax is still in Pend...
  3. Partner Implementation Details for SMS

    All Partners   Account Creation & Management Updates   Change: New fields have been added to the account creation/update pages in Partner Portal and the Updox Public APIs ( /PracticeC...
  4. Templates User Guide

    Templates are a great way to streamline communication for Secure Text, SMS Text, and Fax and to standardize messaging for user efficiency.   1. After you log in to your Updox account, go to Admin under the Menu and select Templates .&n...
  5. Partner Release Notes

  6. March 2024 Release Notes

    Add /SmsSendNumberList Public API We have created a new SmsSendNumberList API under /SmsActions   so that partners can retrieve the SMS number list for an account including the provisioned numbers, associated location/queue (if applicable...
  7. Reminders: Webhooks

    Reminders Inbound Notification Reply Event  inbound_notification_reply  Payload 1{ 2 "accountId": "", 3 "internalId": "", 4 "reply": "&...
  8. Secure Conversation Management: Webhooks

    Secure Conversation Management Secure Conversation Expired Event  secure_conversation_expired Payload 1{ 2 "accountId": "", 3 "conversationId": "", 4 &q...
  9. Patient Portal: Webhooks

    Patient Portal Import Message Event  import_message  Payload 1{ 2 "accountId": "", 3 "userId": "", 4 "messageId": <long>, 5 "p...
  10. Patient Management: Webhooks

    Patient Managemen t Patient Communication Consent Event  patient_communication_consent  Payload 1{ 2 "practiceId": "", 3 "patientId": "", 4 "ac...