Updated Articles

  1. Patient Portal Account Access Recovery New

    Learn how to reset your password and recover your username for Updox Patient Portal.
  2. Request Quick Send SMS Phone Numbers New

    Learn how to request a Quick Send SMS phone number.
  3. Get Started with Updox Patient Portal New

    Get started using Updox Patient Portal and learn how to log in for the first time.
  4. Newsletter: December 2025

  5. Patient Portal Restriction Request

    Patients can use the secure messaging features in the Updox Patient Portal to send a message to their provider to request access restrictions.
  6. Partner Release Notes

  7. December 2025 Release Notes

    What's new Updated Partner Portal password requirements We updated the minimum password complexity requirements for all Partner Portal users. Your password must now contain: Between 16 and 72 characters At least 1 upper...
  8. Release Notes

  9. December 2025

    New features | Enhancements   Highlights New Features Support PIN New features Support PIN When you contact the Updox Support team, you must provide the four-digit Support PIN to verif...
  10. Support PIN

    The Support PIN is a four-digit number that the Support team uses to verify the user's account.