Updated Articles

  1. Patient Portal Account Access Recovery

    Learn how to reset your password and recover your username for Updox Patient Portal.
  2. Request Quick Send SMS Phone Numbers

    Learn how to request a Quick Send SMS phone number.
  3. Newsletter: December 2025

  4. Patient Portal Restriction Request

    Patients can use the secure messaging features in the Updox Patient Portal to send a message to their provider to request access restrictions.
  5. Partner Release Notes

  6. December 2025 Release Notes

    What's new Updated Partner Portal password requirements We updated the minimum password complexity requirements for all Partner Portal users. Your password must now contain: Between 16 and 72 characters At least 1 upper...
  7. December 2025

    New features | Enhancements   Highlights New Features Support PIN New features Support PIN When you contact the Updox Support team, you must provide the four-digit Support PIN to verif...
  8. Newsletter: November 2025

  9. Newsletter: October 2025

  10. Newsletter: September 2025