Updated Articles

  1. How To: Create Forms

    To create a form in Updox, start by going to Menu - Admin,  and select  Form Management .   In the Form Manager, you can manage existing and create new forms. Click Add New Form  to start a new form. Step 1: Name your form.  Keep in ...
  2. April 2023

    April 2023 – What's New? Create Placeholder Thumbnails on Retrieval Timeout Overview When a user logs in to the inbox, the page will begin grabbing thumbnail images for the folder items that are visible. However, if there are issues with...
  3. Getting Started and Managing Rules

    Getting Started Overview Advanced Fax Routing is included with your Updox subscription at no extra charge, and is turned on automatically for new customers. Existing customers can upgrade at a time of their choosing. To upgrade to Advanced Fax ...
  4. Viewing Audit Trail

    The Advanced Fax Routing dashboard includes an area to view changes made to Advanced Fax Routing rules.  Here, you can view: Who made the change When the change was made What changes were made, indicated by an → To view the audit trail, click...
  5. Newsletter: April 2023

  6. Partner Newsletter: April 2023

  7. April 2023

    Public API Changes Require At Least One AppointmentType for /AppointmentTypesSync Overview: API Maintenance Previously the /AppointmentTypesSync would return successfully even if no appointmentTypes are included, which was confusing. If no ...
  8. March 2023

    Public API Changes Updated /SmsSend Documentation on the NewIO Page Overview: API Maintenance We have updated the documentation of /SmsSend on the NewIO page to better represent the actual maximum character account that is allowed when consid...
  9. Newsletter: May 2023

  10. Partner Newsletter: May 2023