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Messenger Frequently Asked Questions What is Messenger? Messenger is a HIPAA-compliant, intra-office messaging product that brings together all your team communications into one place, increasing productivity a...
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Overview Text messages continue to be a highly preferred method of consumer engagement for many businesses including within healthcare. Mobile carriers (e.g. Verizon) have implemented a series of policies and procedures to increase trus...
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Apple released a new feature called Reactions . for iOS 17 and MacOS Sonoma . Reactions create different emojis that appear on your screen based on different gestures. Reactions are enabled by default, but you can disable them so that they do no...
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Overview Advanced Fax Routing replaces the previous fax routing rules that could be found in the Fax Settings menu ( Menu → Admin → Fax Settings ). With Advanced Fax routing, you can now create rules that match on the from number of the incoming ...
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Updox Forms are a great tool to help you eliminate paper forms. Your patients can complete the forms online and return them from their phone, tablet, or computer. Forms are secure, HIPAA-compliant, and easy to use. Just follow the steps in this g...
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User Guide on Creating and Managing Users
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Your medical provider uses Updox Video Chat to communicate with patients. Video
Chat is a safe and easy way to talk to your provider, often saving you a trip to the
office. Follow these step-by-step instructions to use Video Chat. Join from ...
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EHI Export We have completed our EHI Export process in order to provide self-service access to export data from Updox at a practice or patient level in accordance with the 21 st Century Cures Act. With EHI Export you can export data for...