Updated Articles

  1. Tips and Tricks: Printing or Dragging Documents to the Updox Inbox

    Updox offers a variety of ways you can add documents to your inbox.  Once in your inbox, you can combine multiple documents and send them out to another   Two efficient ways of adding documents to your inbox are printing to Updox and dragging and dr...
  2. Printer User Mapping

    Printer User Mapping Details The Printer User Mapping page allows you to relate incoming print jobs to specific users so you can configure how your print jobs land in the Inbox.  To map, go to Menu > Admin > Printer Mapping Then drag and drop ...
  3. How to: Contact Partner Support

    Technical Support Hours Business Partner Support is staffed Monday through Friday, 8:30am to 5:30pm Eastern Time.  Opening a Support Case The email to the address below will open a case and send an automated response with the case number...
  4. Partner Newsletter: August 2023

  5. Newsletter: August 2023

  6. July 2023

    Fax Numbers Tab We have added a Fax Numbers tab for you to access your inbound fax numbers.  The Fax Numbers tab can be accessed from the Menu by selecting Fax Settings.  You can manage the inbound fax numbers here and nickname them for easier di...
  7. June 2023

    June 2023 – What's New? New User-Printer Mapping Setting   Overview We have implemented a new setting located in Menu > Admin > Printer User Mapping  which grants Admins the ability to prevent unmapped users from sending items to the Inbox.  ...
  8. August 2023

    Printer User Mapping Update We have updated our Printer User Mapping interface to make it easier for you to manage your incoming print jobs and users.  For more information on Printer User Mapping see our article .   Resolution:  Timestam...
  9. Newsletter: September 2023

  10. Navigating the Dashboard

    Navigating the Dashboard Opening the Dashboard To access the Release of Information Dashboard, click on “Release of Information Dashboard” in the Home menu. The Release of Information Dashboard will start out empty, but as you add requests, ...