Updated Articles

  1. April 2023

    Public API Changes Require At Least One AppointmentType for /AppointmentTypesSync Overview: API Maintenance Previously the /AppointmentTypesSync would return successfully even if no appointmentTypes are included, which was confusing. If no ...
  2. March 2023

    Public API Changes Updated /SmsSend Documentation on the NewIO Page Overview: API Maintenance We have updated the documentation of /SmsSend on the NewIO page to better represent the actual maximum character account that is allowed when consid...
  3. Newsletter: May 2023

  4. Partner Newsletter: May 2023

  5. May 2023

    May 2023 – What's New? Appointment Bundling Template Overview Appointment Bundling is a feature that can be enabled within your Reminder Settings that allows for the ability to send all same-calendar day appointments for a patient into a sing...
  6. How To: Add a User to a Strategy in Partner Portal

    Overview This guide will walk you through creating a new user inside the Partner Portal for a strategy. Instructions Step 1: Log in to the Partner Portal for your environment.  NOTE:  The link to your environment can be found here: P...
  7. How To: Make a New Updox Account in Partner Portal

    Overview This article will walk you through making a new account in your Partner Portal. Instructions Step 1: Log in to the Partner Portal for your environment.  NOTE:  The link to your environment can be found here: Partner Portal ...
  8. Onboarding Checklist: Forms with Text

    When getting started with Updox Forms and Text, make sure to follow this checklist to ensure your practice will be set-up for long-term success.
  9. Newsletter: June 2023

  10. Partner Status Page Information

    Visit our  partner status page to check the status of Updox apps and system performance. You can also subscribe to this website to receive text or email status updates if an issue arises that impacts your service.  You can unsubscribe at any time....