-
Last Updated: 01/27/2025
in FAQ & Troubleshooting Breakdown of our most frequently asked questions regarding Broadcast.
-
Last Updated: 01/27/2025
in FAQ & Troubleshooting
Overview Due to rulings and regulations implemented by the Federal Communications Commission (FCC) through the Telephone Consumer Protection Act (TCPA), mobile carriers (e.g. Verizon) have implemented a series of policies and procedures to adh...
-
Text Templates with Forms Using templates with text saves time for office staff when communicating with patients and meets patients where they are, on their mobile devices. In anticipation of our updated forms product, here is a list of templa...
-
Templates are a great way to streamline common text and fax responses and standardize messaging for user efficiency. After logging into your Updox account, choose Menu > Admin > Templates . Click New at the bottom of the panel to start a n...
-
Tags allow you to filter and organize the items in your Inbox. You can customize tags to fit the needs and workflows of your practice. Once created, tags can be applied to the items in your Inbox. Did you know that you can add a tag to a form...
-
Reminders Inbound Notification Reply Event inbound_notification_reply Payload 1{
2 "accountId": "",
3 "internalId": "",
4 "reply": ""
5}
Description Push notification event to partn...
-
Patient Portal Import Message Event import_message Payload 1{
2 "accountId": "",
3 "userId": "",
4 "messageId": ,
5 "patientId": ""
6}
Description Push notification event to par...
-
Patient Managemen t Patient Communication Consent Event patient_communication_consent Payload 1{
2 "practiceId": "",
3 "patientId": "",
4 "action": "",
5 "deliveryMethod": ""
6}
Descr...
-
Document Managemen t Import to EHR Event import_to_ehr
Payload 1{
2 "accountId": "",
3 "messageId": ,
4 "userId": "",
5 "patientId": "",
6 "categoryId": "",
7 "date": " "
8}
D...
-
Direct Messaging Inbound Direct Event inbound_direct Payload 1{
2 "accountId": "",
3 "userId": "",
4 "messageId":
5}
Description Push notification event to partner when a direct ...