-
Creating a Broadcast Template Broadcast Templates provide preset text that can be used to speed up the process of creating common broadcast messages. From Menu > Home , click Broadcast and then select the Templates tab. If you have existing...
-
The Updox Broadcast tool will allow you to send one-way messages to all or a select group of patients at once, using the following steps
-
Updox's Broadcast solution is
a one-way messaging application that allows practices to engage directly with their patients via text message, email, telephone, or secure portal messages. Practices can send their whole patient population broadcast m...
-
Inbox Color Themes You can choose from 2 color themes in your Inbox: Soft and Bold . To select a color theme, navigate to Menu > Profile > Settings and find the Inbox Theme section. Make your selection and click Save at the bott...
-
Quick guide for managing your completed forms
-
Last Updated: 01/28/2025
in FAQ & Troubleshooting We often get these questions about forms. We wanted to put together a FAQ guide to help you find answers to your questions easily. Form Management I have 5 forms that I would like to combine into a single form. Is there any way to copy, pas...
-
We often get these questions about forms. We wanted to put together a FAQ guide to help you find answers to your questions easily. Form Management I have 5 forms that I would like to combine into a single form. Is there any way to copy, pas...
-
Last Updated: 01/27/2025
in FAQ & Troubleshooting
Overview Due to rulings and regulations implemented by the Federal Communications Commission (FCC) through the Telephone Consumer Protection Act (TCPA), mobile carriers (e.g. Verizon) have implemented a series of policies and procedures to adh...
-
Text Templates with Forms Using templates with text saves time for office staff when communicating with patients and meets patients where they are, on their mobile devices. In anticipation of our updated forms product, here is a list of templa...
-
Templates are a great way to streamline common text and fax responses and standardize messaging for user efficiency. After logging into your Updox account, choose Menu > Admin > Templates . Click New at the bottom of the panel to start a n...