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Fax Blocklist Upgrade We upgraded our Fax Blocklist. Now you can see who blocked a fax, when, and the reason why! Read more about it here - https://help.updox.com/help/fax-blocklist-overview . ...
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Cancel Faxes Have you ever sent a fax to a wrong number? Now you have a chance to cancel it! We added the ability to cancel a pending fax in the Outbound Faxes page. For more details on how to cancel a pending fax, see our article here - ...
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Release of Information ChartSwap Integration Updox has partnered with ChartSwap to help simplify the exchange of patient records between healthcare providers and requestors (law firms, record retrieval organizations, insurance companies, etc). ...
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If
you receive spam faxes to your Updox Inbox, you can block a number from
interrupting your daily workflows by adding it to the Fax Blocklist. When a fax number is added to the Fax Blocklist, all future faxes from the number will automatically ...
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Check out our guide on getting started using Video Chat. How to Use Updox Video Chat 1. Log in to your Updox account. 2. The Video Chat button is located in the menu line of the Updox Inbox. Click the button to initiate a video chat. ...
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Last Updated: 08/22/2024
in FAQ & Troubleshooting Breakdown of our most frequently asked questions regarding Secure Text & SMS.
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Texting Rules and Guidelines Text messages are a great way to reach your patients; however, there are best practices that should be followed. Promotional messages and messages related to offers for prescription medicines will be flagged by c...
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Great News! Set up your HIPAA-safe practice name to identify your office in the Secure SMS message, Updox Payments, and Broadcast messages. Updating this field will allow you to greet your patients and identify who you are without being specifi...
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Overview of Retrieval APIs Updox Video Chat APIs, located under VideoCallActions, and webhooks were designed to be leveraged in tandem with the Updox Video Chat web interface (myupdox.com/video) to provide our partners and customers with an optim...
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Why save Messenger chats to the Updox Inbox Updox Messenger allows your team to stay in sync from anywhere - on any device - using recognizable chat tools in a HIPAA-compliant environment. But what if something is shared in a Messenger chat tha...