Updated Articles

  1. How to: Upload a User List

    Uploading users into your Updox account can give you easy access to help manage your user access! NOTE:  If you are using Updox with a connected EHR in which user data is integrated, please do not upload a user list unless directly working wi...
  2. Newsletter: June 2024

  3. Updox EHI Export Version 1.1 June 2024

  4. Improving Your Virtual Background Experience

    The following is a guide for ensuring the best quality and performance of the custom virtual backgrounds feature within Updox Video Chat.  Ensuring Virtual Background Quality and Performance These steps are not  required when using the virtual ...
  5. Webinars

  6.  Using Secure Text & SMS

    An in-depth, video tutorial for using our Using Secure Text & SMS to its highest potential!
  7.  Secure Text Basics / Enhancement With Email

    The video below will take you through an quick tutorial for using Secure Text!
  8. How To: Use Secure Text with Queues

    Secure Text has been enhanced to allow queues to be the sending and receiving entities for Secure Text messages. This will allow practices to organize Secure Text communications by department or location by creating queues for those entities, instead of having a single thread for an entire organization.
  9. Secure Text User Guide

    How to use Updox SMS and Secure Text A quick guide to get your practice using SMS and Secure Text today 1. After logging in to your Updox account, click the Text Message button in the menu line of the Updox inbox.   2. A Text Message...
  10. How to: Request a Payment Using Updox Payments

    What is Updox Payments? Updox Payments is a new product that provides a simple, quick way for Updox users to request payments from patients via SMS text message. Patients will be able to click a link received via SMS, verify their identity, and...