New Articles

  1. Updox EHI Export Version 1.1 June 2024

  2. Newsletter: January 2024

  3. Newsletter: March 2024

  4. Newsletter: April 2024

  5. Newsletter: May 2024

  6. How To: Setting Up Multi-factor Authentication (MFA)

    Multi-Factor Authentication (MFA) adds an additional layer of security to your account beyond just a username and password for login.  For Updox accounts with MFA enabled, this guide will provide the how-to steps for individual user MFA setup...
  7. How To: Setting Up IP Safelisting

    IP Safelisting allows Account Holders to configure a safelist of allowed IP addresses that your users can access Updox from.  Setting Up IP Safelisting 1. Sign in to your Updox account. Under Menu , select Admin and click Practice Sec...
  8. April 2024 Release Notes

    What's new?  New /SmsStatus Public API We have added a new API to /SmsActions called /SmsStatus  that allows partners to get the status of a message if it was sent or failed to send due to 'X' when sending via the delaye...
  9. March 2024 Release Notes

    Add /SmsSendNumberList Public API We have created a new SmsSendNumberList API under /SmsActions   so that partners can retrieve the SMS number list for an account including the provisioned numbers, associated location/queue (if applicable...
  10. Overview: Webhooks

    What Are Webhooks? Webhook is a way for a user of a system to tap into the workflow and listen for specific events. When an event of a subscribed webhook occurs, the system will send your assigned listener (the “hook”) the event inf...