New Articles

  1. 2025 Real World Testing Plan

  2. September 2024

    Variables Are Now Optional in Reminders Scripts Previously, when configuring scripts for Reminders, there were certain fields we required customers to include in scripts, like [firstname] or [date]. However, we have heard from some customers tha...
  3. Newsletter: September 2024

  4. Newsletter: August 2024

  5. Newsletter: July 2024

  6. Updox's API Acceptable Use Policy

  7. August 2024

    Fax Blocklist Upgrade We upgraded our Fax Blocklist. Now you can see who blocked a fax, when, and the reason why! Read more about it here -  https://help.updox.com/help/fax-blocklist-overview . ...
  8. April 2024

    Cancel Faxes Have you ever sent a fax to a wrong number? Now you have a chance to cancel it! We added the ability to cancel a pending fax in the Outbound Faxes page.  For more details on how to cancel a pending fax, see our article here -  ...
  9. March 2024

    Release of Information ChartSwap Integration Updox has partnered with ChartSwap to help simplify the exchange of patient records between healthcare providers and requestors (law firms, record retrieval organizations, insurance companies, etc). ...
  10. Video Chat: Webhooks

    Video Management Video Call End Metrics Available Event video_call_end_metrics_available Payload 1{ 2 "accountId": "string", 3 "callId": "string", 4 "availableAfterDatetime": " " 5} Descr...