New Articles

  1. Manage Patient Portal Accounts from the Address Book New

    Created On: 01/16/2026 in Explore Updox Products Patient Portal Patient Portal for Providers
    Manage individual Patient Portal accounts from the Address Book.

  2. Patient Portal Account Access Recovery

    Created On: 12/18/2025 in Explore Updox Products Patient Portal Patient Portal for Patients
    Learn how to reset your password and recover your username for Updox Patient Portal.

  3. Get Started with Updox Patient Portal New

    Created On: 12/17/2025 in Explore Updox Products Patient Portal Patient Portal for Patients
    Get started using Updox Patient Portal and learn how to log in for the first time.

  4. Request Quick Send SMS Phone Numbers

    Created On: 12/17/2025 in Explore Updox Products Secure Text & SMS How To's
    Learn how to request a Quick Send SMS phone number.

  5. Newsletter: December 2025

    Created On: 12/17/2025 in Release Notes & Newsletters Monthly Newsletters 2025

  6. December 2025 Release Notes

    Created On: 12/05/2025 in Partner Resources Partner Release Notes & Newsletters Partner Release Notes
    What's new Updated Partner Portal password requirements We updated the minimum password complexity requirements for all Partner Portal users. Your password must now contain: Between 16 and 72 characters At least 1 upper...

  7. Patient Portal Restriction Request

    Created On: 12/04/2025 in Explore Updox Products Patient Portal Patient Portal for Patients
    Patients can use the secure messaging features in the Updox Patient Portal to send a message to their provider to request access restrictions.

  8. Support PIN

    Published On: 12/03/2025 in Support
    The Support PIN is a four-digit number that the Support team uses to verify the user's account.

  9. December 2025

    Created On: 11/25/2025 in Release Notes & Newsletters Release Notes
    New features | Enhancements   Highlights New Features Support PIN New features Support PIN When you contact the Updox Support team, you must provide the four-digit Support PIN to verif...

  10. Newsletter: November 2025

    Created On: 11/19/2025 in Release Notes & Newsletters Monthly Newsletters 2025
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