New Articles

  1. Printer User Mapping

    Printer User Mapping Details The Printer User Mapping page allows you to relate incoming print jobs to specific users so you can configure how your print jobs land in the Inbox.  To map, go to Menu > Admin > Printer Mapping Then drag and drop ...
  2. June 2023

    June 2023 – What's New? New User-Printer Mapping Setting   Overview We have implemented a new setting located in Menu > Admin > Printer User Mapping  which grants Admins the ability to prevent unmapped users from sending items to the Inbox.  ...
  3. Newsletter: June 2023

  4. Understanding the Statuses

    Release of Information Request Statuses STANDARD WORKFLOW There are 6 statuses you’ll see as you interact with the Release of Information application.  Here is the typical lifecycle of a request: Every new Release of Information request be...
  5. Creating a New Request

    Creating a New Request As you receive requests for medical records through your usual channels (in-person, phone calls, faxes, mail, etc), you can easily add them to the Release of Information Dashboard so you can keep track of them all in one pl...
  6. May 2023

    May 2023 – What's New? Appointment Bundling Template Overview Appointment Bundling is a feature that can be enabled within your Reminder Settings that allows for the ability to send all same-calendar day appointments for a patient into a sing...
  7. Partner Newsletter: May 2023

  8. Newsletter: May 2023

  9. April 2023

    Public API Changes Require At Least One AppointmentType for /AppointmentTypesSync Overview: API Maintenance Previously the /AppointmentTypesSync would return successfully even if no appointmentTypes are included, which was confusing. If no ...
  10. How To: Bundling Appointment Reminders

    Overview Appointment Bundling is a feature that can be enabled within your Reminder Settings that allows for the ability to send all same-calendar day appointments for a patient into a single reminder message. In other words, if 'Patient A' has 3...