-
Enhancements Extended SMS character limit Based on customer feedback, SMS messages now support up to 280 characters in one message. This enhancement allows you to share more detailed information, reduce message splitting, and communicate mo...
-
Learn how to view, send, reply to, and forward messages in your account.
-
Manage individual Patient Portal accounts from the Address Book.
-
Learn how to reset your password and recover your username for Updox Patient Portal.
-
Get started using Updox Patient Portal and learn how to log in for the first time.
-
Learn how to request a Quick Send SMS phone number.
-
-
What's new
Updated Partner Portal password requirements
We updated the minimum password complexity requirements for all Partner Portal users.
Your password must now contain:
Between 16 and 72 characters
At least 1 upper...
-
Patients can use the secure messaging features in the Updox Patient Portal to send a message to their provider to request access restrictions.
-
Published On: 12/03/2025
in Support The Support PIN is a four-digit number that the Support team uses to verify the user's account.