New Articles

  1. April 2023

    Public API Changes Require At Least One AppointmentType for /AppointmentTypesSync Overview: API Maintenance Previously the /AppointmentTypesSync would return successfully even if no appointmentTypes are included, which was confusing. If no ...
  2. How To: Bundling Appointment Reminders

    Overview Appointment Bundling is a feature that can be enabled within your Reminder Settings that allows for the ability to send all same-calendar day appointments for a patient into a single reminder message. In other words, if 'Patient A' has 3...
  3. April 2023

    April 2023 – What's New? Create Placeholder Thumbnails on Retrieval Timeout Overview When a user logs in to the inbox, the page will begin grabbing thumbnail images for the folder items that are visible. However, if there are issues with...
  4. Partner: SMS Phone Numbers

    Overview    Text messages continue to be a highly preferred method of consumer engagement for many businesses including within healthcare.  Mobile carriers (e.g. Verizon) have implemented a series of policies and procedures to increase trus...
  5. Partner: SMS Compliance

    Overview   Due to rulings and regulations implemented by the Federal Communications Commission (FCC) through the Telephone Consumer Protection Act (TCPA), mobile carriers (e.g. Verizon) have implemented a series of policies and procedures t...
  6. Partner Newsletter: April 2023

  7. Partner Newsletter: March 2023

  8. Partner Newsletter: February 2023

  9. Partner Newsletter: January 2023

  10. Partner Release Notes