New Articles

  1. July 2023

    Updox Public API Updates Error Message When Syncing a Canceled Appointment  When syncing an appointment using the /AppointmentsSync or /AppointmentsSync/1.1 and the appointment does not yet exist and has "canceled': true the  appointment will...
  2. June 2023

    Public API Changes Location and Suffix Added to PatientsSync Changes to the PatinetsSync location - A patient will be associated to a location based on the location code from the /locationSync   suffix - Suffix will only accept the values t...
  3. Newsletter: September 2023

  4. August 2023

    Printer User Mapping Update We have updated our Printer User Mapping interface to make it easier for you to manage your incoming print jobs and users.  For more information on Printer User Mapping see our article .   Resolution:  Timestam...
  5. July 2023

    Fax Numbers Tab We have added a Fax Numbers tab for you to access your inbound fax numbers.  The Fax Numbers tab can be accessed from the Menu by selecting Fax Settings.  You can manage the inbound fax numbers here and nickname them for easier di...
  6. Video Chat Waiting Room: Tips and Tricks

    The Waiting Room in Updox's Video Chat makes managing your telehealth visits an easy and intuitive process.  You can send invites to patients right from your waiting room management view.  But, did you know you could also set up a public waiting ...
  7. Newsletter: August 2023

  8. Partner Newsletter: August 2023

  9. Tips and Tricks: Printing or Dragging Documents to the Updox Inbox

    Updox offers a variety of ways you can add documents to your inbox.  Once in your inbox, you can combine multiple documents and send them out to another   Two efficient ways of adding documents to your inbox are printing to Updox and dragging and dr...
  10. Viewing the Audit Log

    Viewing the Audit Log The Release of Information app includes an audit log where you can view changes made to your release of information requests. To view the audit log, click on the 'Audit' tab. Within the tab, you can view: The date the re...