New Articles

  1. 2022 Real World Testing Plan

  2. Newsletter: November 2023

  3. Newsletter: October 2023

  4. Adding a Waiting Room Link to Your Reminders

    Adding a Public Waiting Room link to your reminders is a great way to streamline your Video Chat workflow.  It is easy to set up.  Just follow the steps below to get started.  Please Note: You must have Admin access to configure the settings for ...
  5. November 2023

  6. Tips and Tricks: Using Broadcast with Forms

    Broadcast is a great way to communicate directly with your patients. One great way to use Broadcast is to combine it with Forms. You can send forms through Broadcast and patients can fill them out and return them.  Let's take a look at an example....
  7. October 2023

    Updates to the Practice Actions API Group We have updated the Practice Actions APIs to include the HIPAA-compliant practice name, practice URL, and alternative URL. /PracticeCreate/1.1 , /PracticeSave/1.1 , and /PracticeUpdate/1.1 have all been u...
  8. September 2023

    Support Canadian Postal Codes with PatientsSync We have updated the /PatientsSync/1.1 API.  All address fields are nested under postal and we have added country as a required field if a postal code is entered.  ...
  9. October 2023

    Updated Download Fax Button We have updated the download fax button on the Outbound Fax page.  You can download a PDF file of only the fax, or you can download a PDF file of the fax that also includes the confirmation page.   Removal of "Non-pati...
  10. September 2023

    Fax Dashboard Updates We have updated the Outbound Faxes dashboard to include 'search' on date ranges and arrows for you to quickly jump back and forth between days.  Release of Information Updates We have added the 'Notes' to the Release of I...