Popular Articles

  1. Porting LOA Canadian Numbers

    Porting LOA Canadian Numbers
  2. Fax Routing Details

    Overview Once you have created a few Advanced Fax Routing rules, you may realize that it’s possible to have an incoming fax match more than one rule. For example, imagine you have the following rules: Tag any fax from (212) xxx-xxxx with the “...
  3. Faxing: Webhooks

    Faxing Inbound Fax Event  inbound_fax Payload 1{ 2 "faxId": , 3 "accountId": "" 4} Description Push notification event to partner when a fax was received by Updox. ...
  4.  Participant Workflow

    An in-depth, video tutorial for Participant Workflow in Video Chat!
  5. Updox Messenger Overview

    Messenger Frequently Asked Questions                                    What is Messenger? Messenger is a HIPAA-compliant, intra-office messaging product that brings together all your team communications into one place, increasing productivity a...
  6. FAQ: Reminders

    Frequently Asked Questions for Updox Reminders Appointment Confirmations & Cancellations Patients are getting reminders even after they’ve confirmed their appointment. How do I change this? There’s a checkbox right under the reminders sch...
  7. Updox Payments Webinar

    The webinar below will take you through an in-depth tutorial for using our Updox Payments to its highest potential! For additional information and assistance please head to our Updox Payments tab. ...
  8. Creating a New Request

    You can create two types of export requests: Individual and Practice.  An individual export allows you to export the data associated with a patient. A practice export will export all the patient and document data in your account.  Both types of exp...
  9. Release Notes

  10.  Adding Participants on the Fly!

    The video below will take you through a quick tutorial for adding additional participants when using the Video Chat feature! For additional information and assistance please head to our Video Chat tab. ...