Popular Articles

  1. Release Notes

  2. How to check what version of the Updox Printer you’re running

    Search for the printer Click on the “updoxprint” app to run the printer Click the “Settings” button to view the version ...
  3. Reminders

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  4. Schedule Time With Us!

    Please schedule a time to talk with our Team!  Building great relationships with our customers remains paramount, and we would love to hear more about your current workflows and how we can help simplify your business even further. Thank you for ...
  5. Telehealth

  6. How To: Update Your Payment Method

    Step 1: Please chat with us at updox.com/support or email support to request an encrypted credit card update link.   Step 2: Please provide: First and Last Name Email Account Name Updox Account Number (located in lower left of yo...
  7. July 2022

    July 2022 – What's New? Broadcast Enhancement Added the Ability for Patient(s) to Opt-Out of Email Broadcasts As an Updox Practice/Pharmacy, sending out bulk Broadcast Email Messages via the Broadcast product, your recipients now have the abili...
  8. Direct Messaging: Webhooks

    Direct Messaging Inbound Direct Event  inbound_direct Payload 1{ 2 "accountId": "", 3 "userId": "", 4 "messageId": 5} Description Push notification event to partner when a direct ...
  9. Account Management: Webhooks

    Account Management Account Status Event  account_status Payload 1{ 2 "accountId": "", 3 "active": 4} Description  Push notification event to partner when an   account is registered, ...
  10. Overview: Webhooks

    What Are Webhooks? Webhook is a way for a user of a system to tap into the workflow and listen for specific events. When an event of a subscribed webhook occurs, the system will send your assigned listener (the “hook”) the event information. ...