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Summary As an Updox Practice/Pharmacy, sending out bulk Broadcast Email Messages via the Broadcast product, your recipients now have the ability to request that they no longer receive future communications. ( Similar to the current functionality ...
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Overview This article will walk you through making a new account in your Partner Portal. Instructions Step 1: Log in to the Partner Portal for your environment. NOTE: The link to your environment can be found here: Partner Portal ...
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Last Updated: 01/27/2025
in FAQ & TroubleshootingBreakdown of our most frequently asked questions regarding Broadcast.
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Last Updated: 11/01/2022
in Contact Us Customer Success Manager Schedule a check in call with your Customer Success Manager ( schedule here ) Workflow process consultation Add / remove Updox products Cancel Updox Account Update Contact information Support Pr...
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You can schedule a check-in call to meet with your Customer Experience Manager by clicking here ! Our Team is ready to help you spend less time managing the office and more time caring for your patients. Updox is a HIPAA-compliant digital s...
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Porting LOA Canadian Numbers
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Texting Rules and Guidelines Text messages are a great way to reach your patients; however, there are best practices that should be followed. Promotional messages and messages related to offers for prescription medicines will be flagged by c...
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The Advanced Fax Routing dashboard includes an area to view changes made to Advanced Fax Routing rules. Here, you can view: Who made the change When the change was made What changes were made, indicated by an → To view the audit trail, click...
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Frequently Asked Questions for Updox Broadcast Messaging The Updox Broadcast application is a great way to communicate with your patients. You can send broadcast messages to all of your patients or only to a segmented group you have created. T...
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EHI Export Overview The EHI Export product provides self-service access to export data from Updox at a practice or patient level in accordance with the 21 st Century Cures Act. Users who have Admin access in Updox will be able to ...