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If you receive spam faxes to your Updox Inbox, you can block a number from interrupting your daily workflows. Once blocked, faxes from the number will be automatically sent to the Spam folder in your Inbox. You can block a number in two different...
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Getting started with Forms is easy with the sample forms library.
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A quick video overview for using Updox Messenger!
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Last Updated: 08/08/2022
in FAQ & TroubleshootingBreakdown of our most frequently asked questions regarding Reminders.
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Uploading users into your Updox account can give you easy access to help manage your user access! NOTE: If you are using Updox with a connected EHR in which user data is integrated, please do not upload a user list unless directly working wi...
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Technical Support Hours Business Partner Support is staffed Monday through Friday, 8:30am to 5:30pm Eastern Time. Opening a Support Case The email to the address below will open a case and send an automated response with the case number...
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You can schedule a check-in call to meet with your Customer Experience Manager by clicking here ! Our Team is ready to help you spend less time managing the office and more time caring for your patients. Updox is a HIPAA-compliant digital s...
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Last Updated: 11/01/2022
in Contact Us Customer Success Manager Schedule a check in call with your Customer Success Manager ( schedule here ) Workflow process consultation Add / remove Updox products Cancel Updox Account Update Contact information Support Pr...
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What is Updox Payments? Updox Payments is a new product that provides a simple, quick way for Updox users to request payments from patients via SMS text message. Patients will be able to click a link received via SMS, verify their identity, and...
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The video below will take you through the process of using our Updox Payments feature! For additional information and assistance please head to our Updox Payments tab. ...