Popular Articles

  1. FAQ: Faxing

    Frequently Asked Questions for Updox Faxing Troubleshooting Incoming Faxes SOS! I cannot see my faxes ! Take a look at the filters on the top center of your screen. Do you see any purple squares? If so, make sure you have your filters set...
  2.  Configure Your Fax Settings

    An in-depth, video tutorial for Configuring Your Fax Settings in Updox!
  3. How To: Create a Broadcast Template

    Creating a Broadcast Template Broadcast Templates provide preset text that can be used to speed up the process of creating common broadcast messages.  From Menu > Home , click Broadcast and then select the Templates tab. If you have existing...
  4.  Broadcast Overview

    A quick, video overview of our Broadcast feature!
  5.  Overview: What is Video Chat?

    An in-depth webinar overviewing what Video Chat has to offer!
  6. FAQ: Faxing

    Frequently Asked Questions for Updox Faxing Troubleshooting Incoming Faxes SOS! I cannot see my faxes ! Take a look at the filters on the top center of your screen. Do you see any purple squares? If so, make sure you have your filters are...
  7.  How to Add Patients to the Address Book

    Video tutorial on Adding Patients to your Address Book!
  8. Managing Completed Forms

    Quick guide for managing your completed forms
  9. Updox Payments - Patient Experience

    1. Your patient will receive a text message alerting them to the payment request, with a link to the payment interface. 2. Clicking the link will take the patient to an identity confirmation screen, which will require the patient to enter fi...
  10.  Waiting Room: Overview and Tutorial

    An in-depth, video tutorial on the Waiting Room in Video Chat!