Popular Articles

  1. Scheduling Customization: Reminders by Provider Calendar

    Updox gives you the ability to customize and schedule your reminders by Provider calendar.
  2. Inbox Color Themes

    Inbox Color Themes You can choose from 2 color themes in your Inbox: Soft and Bold .  To select a color theme, navigate to Menu > Profile > Settings  and find the Inbox Theme section. Make your selection and click Save at the bott...
  3. Creating and Sending Form Packets

    Creating a Form Packet A packet is a group of individual forms you can create to send to your patients to complete. Creating a packet is easy to do and only takes a few steps.  To start go to Menu and select Forms .  1. On the Forms Managem...
  4.  Configure Your Fax Settings

    An in-depth, video tutorial for Configuring Your Fax Settings in Updox!
  5. How To: Create a Broadcast Template

    Creating a Broadcast Template Broadcast Templates provide preset text that can be used to speed up the process of creating common broadcast messages.  From Menu > Home , click Broadcast and then select the Templates tab. If you have existing...
  6. FAQ: Faxing

    Frequently Asked Questions for Updox Faxing Troubleshooting Incoming Faxes SOS! I cannot see my faxes ! Take a look at the filters on the top center of your screen. Do you see any purple squares? If so, make sure you have your filters set...
  7.  Broadcast Overview

    A quick, video overview of our Broadcast feature!
  8. FAQ: Faxing

    Frequently Asked Questions for Updox Faxing Troubleshooting Incoming Faxes SOS! I cannot see my faxes ! Take a look at the filters on the top center of your screen. Do you see any purple squares? If so, make sure you have your filters are...
  9. How to: Upload a User List

    Uploading users into your Updox account can give you easy access to help manage your user access! NOTE:  If you are using Updox with a connected EHR in which user data is integrated, please do not upload a user list unless directly working wi...
  10.  Overview: What is Video Chat?

    An in-depth webinar overviewing what Video Chat has to offer!