Popular Articles

  1. Filtering your Updox Inbox

    Many of our customers find that filtering their Updox Inbox makes triaging fax, forms, text and video chat summaries more efficient.   @mcostianes shares some tips on filtering your Inbox to meet your workflow in this week’s Tip Tuesday! ...
  2.  How to Add Patients to the Address Book

    Video tutorial on Adding Patients to your Address Book!
  3. How To: Create a Broadcast Template

    Creating a Broadcast Template Broadcast Templates provide preset text that can be used to speed up the process of creating common broadcast messages.  From Menu > Home , click Broadcast and then select the Templates tab. If you have existing...
  4.  Configure Your Fax Settings

    An in-depth, video tutorial for Configuring Your Fax Settings in Updox!
  5. FAQ: Faxing

    Frequently Asked Questions for Updox Faxing Troubleshooting Incoming Faxes SOS! I cannot see my faxes ! Take a look at the filters on the top center of your screen. Do you see any purple squares? If so, make sure you have your filters are...
  6. Updox Payments - Patient Experience

    1. Your patient will receive a text message alerting them to the payment request, with a link to the payment interface. 2. Clicking the link will take the patient to an identity confirmation screen, which will require the patient to enter fi...
  7. Partner: SMS Phone Numbers

    Overview    Text messages continue to be a highly preferred method of consumer engagement for many businesses including within healthcare.  Mobile carriers (e.g. Verizon) have implemented a series of policies and procedures to increase trus...
  8.  Waiting Room: Overview and Tutorial

    An in-depth, video tutorial on the Waiting Room in Video Chat!
  9. Reminders Overview

    The video below will take you through a quick tutorial for using Reminders! For additional information and assistance please head to our Reminders tab. ...
  10. How To: Access Forms Library for Sample Forms

    Getting started with Forms is easy with the sample forms library.