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Onboarding Checklist: Video Chat When getting started with Updox Telehealth, make sure to follow this checklist to ensure your practice will be set-up for long-term success: 1. Add users to your Updox account with this guide . 2. Review th...
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Many of our customers find that filtering their Updox Inbox makes triaging fax, forms, text and video chat summaries more efficient. @mcostianes shares some tips on filtering your Inbox to meet your workflow in this week’s Tip Tuesday! ...
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The Document Editor gives you the ability to quickly and seamlessly edit items in your Updox Inbox. Below are the top five common features used across Updox: Text Box - The Text Box tool will allow you to type any free text onto a docume...
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Getting Started Overview Advanced Fax Routing is included with your Updox subscription at no extra charge, and is turned on automatically for new customers. Existing customers can upgrade at a time of their choosing. To upgrade to Advanced Fa...
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Broadcast Reporting gives insights into how your Broadcast message performed with your patients. Follow the steps below to use reporting in your practices.
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EHI Export Overview The EHI Export product provides self-service access to export data from Updox at a practice or patient level in accordance with the 21 st Century Cures Act. Users who have Admin access in Updox will be able to ...
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An in-depth, video tutorial for Configuring Your Fax Settings in Updox!
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Frequently Asked Questions for Updox Faxing Troubleshooting Incoming Faxes SOS! I cannot see my faxes ! Take a look at the filters on the top center of your screen. Do you see any purple squares? If so, make sure you have your filters are...
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Adding a contact to your Updox Address Book helps save time and errors when sending outbound faxes and texts.