Popular Articles

  1.  Secure Text Basics / Enhancement With Email

    The video below will take you through an quick tutorial for using Secure Text!
  2. How to: Creating Broadcast Patient Lists

    Creating a Broadcast List Broadcast Lists allows you to create and manage customized patient lists for Broadcast communication. For example, you can create a list of patients in a certain age range to remind them to get this year's flu shot. To ge...
  3. Getting Started and Managing Rules

    Getting Started Overview Advanced Fax Routing is included with your Updox subscription at no extra charge, and is turned on automatically for new customers. Existing customers can upgrade at a time of their choosing. To upgrade to Advanced Fa...
  4. Address Book: Adding a Contact

    Adding a contact to your Updox Address Book helps save time and errors when sending outbound faxes and texts.
  5. Managing Completed Forms

    Quick guide for managing your completed forms
  6.  Sending Invites: Overview and Tutorial

    An in-depth, video tutorial for Sending Invites in Video Chat!
  7. Text Templates with Forms

    Text Templates with Forms Using templates with text saves time for office staff when communicating with patients and meets patients where they are, on their mobile devices. In anticipation of our updated forms product, here is a list of templa...
  8. Onboarding Checklist: Video Chat

    Onboarding Checklist: Video Chat When getting started with Updox Telehealth, make sure to follow this checklist to ensure your practice will be set-up for long-term success: 1. Add users to your Updox account with this guide .   2. Review th...
  9. FAQ: Faxing

    Frequently Asked Questions for Updox Faxing Troubleshooting Incoming Faxes SOS! I cannot see my faxes ! Take a look at the filters on the top center of your screen. Do you see any purple squares? If so, make sure you have your filters set...
  10.  Overview: What is Video Chat?

    An in-depth webinar overviewing what Video Chat has to offer!