Popular Articles

  1. Scheduling Customization: Reminders by Provider Calendar

    Updox gives you the ability to customize and schedule your reminders by Provider calendar.
  2. How to: Creating Broadcast Patient Lists

    Creating a Broadcast List Broadcast Lists allows you to create and manage customized patient lists for Broadcast communication. For example, you can create a list of patients in a certain age range to remind them to get this year's flu shot. To ge...
  3.  Secure Text Basics / Enhancement With Email

    The video below will take you through an quick tutorial for using Secure Text!
  4. Getting Started and Managing Rules

    Getting Started Overview Advanced Fax Routing is included with your Updox subscription at no extra charge, and is turned on automatically for new customers. Existing customers can upgrade at a time of their choosing. To upgrade to Advanced Fa...
  5. Filtering your Updox Inbox

    Many of our customers find that filtering their Updox Inbox makes triaging fax, forms, text and video chat summaries more efficient.   @mcostianes shares some tips on filtering your Inbox to meet your workflow in this week’s Tip Tuesday! ...
  6. Address Book: Adding a Contact

    Adding a contact to your Updox Address Book helps save time and errors when sending outbound faxes and texts.
  7.  Sending Invites: Overview and Tutorial

    An in-depth, video tutorial for Sending Invites in Video Chat!
  8. Managing Completed Forms

    Quick guide for managing your completed forms
  9. FAQ: Faxing

    Frequently Asked Questions for Updox Faxing Troubleshooting Incoming Faxes SOS! I cannot see my faxes ! Take a look at the filters on the top center of your screen. Do you see any purple squares? If so, make sure you have your filters set...
  10. Text Templates with Forms

    Text Templates with Forms Using templates with text saves time for office staff when communicating with patients and meets patients where they are, on their mobile devices. In anticipation of our updated forms product, here is a list of templa...