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Uploading patients into your Updox Address Book can give you easy access to tools such as Reminders, Video Chat, and Text! NOTE: If you are using Updox with a connected EHR in which patient data is integrated, please do not upload a patient list ...
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Updox gives you the ability to customize and schedule your reminders by appointment type.
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Updox's Broadcast solution is
a one-way messaging application that allows practices to engage directly with their patients via text message, email, telephone, or secure portal messages. Practices can send their whole patient population broadcast m...
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An in-depth, video tutorial for Sending Invites in Video Chat!
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Last Updated: 10/21/2022
in Contact Us Contacting Support Our support form is best to use after hours. If your issues is of an immediate concern please use our support chat. What information should I include on the form? The more information the better! With detailed information in the form we ca...
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An in-depth, video tutorial on the Waiting Room in Video Chat!
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Secure Text has been enhanced to allow queues to be the sending and receiving entities for Secure Text messages. This will allow practices to organize Secure Text communications by department or location by creating queues for those entities, instead of having a single thread for an entire organization.
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Setting Up Queues for Fax Lines You can use fax lines that are either forwarded or ported into Updox and route them directly to a queue bypassing the general inbox. This gives only a select group of users with access to the queue the ability to s...
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The Document Editor gives you the ability to quickly and seamlessly edit items in your Updox Inbox. Below are the top five common features used across Updox: Text Box - The Text Box tool will allow you to type any free text onto a docume...
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Many of our customers find that filtering their Updox Inbox makes triaging fax, forms, text and video chat summaries more efficient. @mcostianes shares some tips on filtering your Inbox to meet your workflow in this week’s Tip Tuesday! ...