Popular Articles

  1.  Sending Invites: Overview and Tutorial

    An in-depth, video tutorial for Sending Invites in Video Chat!
  2. Onboarding Checklist: Video Chat

    Onboarding Checklist: Video Chat When getting started with Updox Telehealth, make sure to follow this checklist to ensure your practice will be set-up for long-term success: 1. Add users to your Updox account with this guide .   2. Review th...
  3. How To: Using the Document Editor Features

    The Document Editor gives you the ability to quickly and seamlessly edit items in your Updox Inbox.  Below are the top five common features used across Updox: Text Box - The Text Box tool will allow you to type any free text onto a docume...
  4. Scheduling Customization: Reminders by Provider Calendar

    Updox gives you the ability to customize and schedule your reminders by Provider calendar.
  5.  Secure Text Basics / Enhancement With Email

    The video below will take you through an quick tutorial for using Secure Text!
  6. Filtering your Updox Inbox

    Many of our customers find that filtering their Updox Inbox makes triaging fax, forms, text and video chat summaries more efficient.   @mcostianes shares some tips on filtering your Inbox to meet your workflow in this week’s Tip Tuesday! ...
  7. How to: Creating Broadcast Patient Lists

    Creating a Broadcast List Broadcast Lists allows you to create and manage customized patient lists for Broadcast communication. For example, you can create a list of patients in a certain age range to remind them to get this year's flu shot. To ge...
  8. Fax Coversheets

    Fax Coversheets Overview Our fax product gives you the ability to customize and manage your fax coversheets.  Fax Coversheets can be access by going to  Menu  > Admin  > Fax Coversheets   (for Admins only) or by going to Home  >  Outbound F...
  9. Getting Started and Managing Rules

    Getting Started Overview Advanced Fax Routing is included with your Updox subscription at no extra charge, and is turned on automatically for new customers. Existing customers can upgrade at a time of their choosing. To upgrade to Advanced Fa...
  10. Address Book: Adding a Contact

    Adding a contact to your Updox Address Book helps save time and errors when sending outbound faxes and texts.