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The Support PIN is a four-digit number that the Updox Support team uses to verify the user's account.
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Forwarding with Updox can be completed in three simple steps! Step 1: Find your Updox fax line within Updox by clicking on Menu - Admin - Fax Settings . Updox automatically assigns each practice a fax line upon registration. Step 2: Cont...
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How to review created forms for your practice and to access the unique URL link per form.
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After you have sent your forms or packets to patients, they will receive a link to access and complete them. Upon accessing the link, the patient will comes to a landing page with their assigned forms. Clicking Begin takes the patient...
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Templates are a great way to streamline common text and fax responses and standardize messaging for user efficiency. After logging into your Updox account, choose Menu > Admin > Templates . Click New at the bottom of the panel to start a n...
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Inbox Color Themes You can choose from 2 color themes in your Inbox: Soft and Bold . To select a color theme, navigate to Menu > Profile > Settings and find the Inbox Theme section. Make your selection and click Save at the bott...
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Below you will find a quick guide for Setting Up Queues for your account. Step 1: In the upper left hand corner of Updox, click Menu - Admin - Queues . Step 2: Click on New , then enter in the name of your queue. 2a . Be sure to m...
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When getting started with Updox Forms and Text, make sure to follow this checklist to ensure your practice will be set-up for long-term success.
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Our new layout at the top of the Updox Inbox makes it easier to review system statuses without filling your Inbox with pop-ups on the right. What are Notifications? Notifications are system-generated messages that appear in Updox to indicate th...
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Get started using Updox Patient Portal and learn how to log in for the first time.