Popular Articles

  1. Getting Started with Fax: What Every Admin Needs to Know

    The Role of an Updox Admin User As the Admin user responsible for the setup and configuration of Updox, you will be responsible for various tasks. This overview is intended to prepare you for those tasks and what you should consider as you begin ...
  2. How to: Upload a Contact List

    Uploading contacts into your Updox account can give you easy access to contacts in your existing Address Book! Step 1:   Access the File Upload area in Updox by clicking on Menu, then Tools, then File Upload (.csv) Step 2: In the first ...
  3. How To: Using Messenger

    How to Use Messenger on Your Desktop What is messenger? Messenger is a HIPAA-compliant, intra-office messaging product that combines all your team communications into one place, increasing productivity and staff collaboration.   Messenger Suppor...
  4.  How to: Fax Back

    A quick, video tutorial on using the Fax Back feature!
  5. Reminders User Guides

    A quick guide to get your practice using Reminders today!
  6. Creating and Sending Form Packets

    Creating a Form Packet A packet is a group of individual forms you can create to send to your patients to complete. Creating a packet is easy to do and only takes a few steps.  To start go to Menu and select Forms .  1. On the Forms Managem...
  7. Inbox Buttons

    The “Inbox Buttons” feature grants users the ability to choose which action buttons are present next to an item and the order in which they are listed. This enhancement allows for optimization specific to each account’s workflow.
  8. Reminders Dashboard

    When using Updox Reminders with a connected EHR, you are probably reviewing appointment confirmation and cancellations in your existing calendar.   However if you aren’t currently utilizing the Reminders Dashboard, you are missing out on some key b...
  9. How To: Access Forms

    How to review created forms for your practice and to access the unique URL link per form.
  10. How to: Forward your Fax Line to Updox

    Forwarding with Updox can be completed in three simple steps! Step 1: Find your Updox fax line within Updox by clicking on  Menu - Admin - Fax Settings . Updox automatically assigns each practice a fax line upon registration. Step 2: Cont...