Popular Articles

  1. October/November 2022

    Public API Changes Retire SsoMessageActions.MessageCompose Overview: API Maintenance Users will no longer see the api MessageCompose under the SsoMessageActions section of the interactive api page Users are still able to call the Mess...
  2. How to Disable Emoji Reactions for Telehealth Visits

    Apple released a new feature called Reactions . for iOS 17 and MacOS Sonoma .  Reactions create different emojis that appear on your screen based on different gestures.  Reactions are enabled by default, but you can disable them so that they do no...
  3. April 2022

    April 2022 – What's New? Inbox: Folder Items Will Fully Display AM/PM All folder items will now always display the AM/PM of the create date/time -- regardless of what the page zoom is to omit any potential confusion for you! We Ha...
  4. Partner Status Page Information

    Visit our  partner status page to check the status of Updox apps and system performance. You can also subscribe to this website to receive text or email status updates if an issue arises that impacts your service.  You can unsubscribe at any time....
  5. How To: Using Interpreter Services

     
  6. February 2023

    February 2023 – What's New? 'Type Ahead' Search Added for Templates in the SMS Window Overview We have added the ability to search and filter your template library when sending an SMS text message to ensure a quick and seamless selection proc...
  7. June 2023

    June 2023 – What's New? New User-Printer Mapping Setting   Overview We have implemented a new setting located in Menu > Admin > Printer User Mapping  which grants Admins the ability to prevent unmapped users from sending items to the Inbox.  ...
  8. January 2022

    January 2022 -- What's New? Reminders: Added a '72 Hour' Option A “72 hour” option has been added to time selection dropdown for Reminders, allowing practices to schedule reminders to go out three days before an appointment. Previously, “48 hou...
  9. February 2022

    February 2022 – What's New? New Inbox Buttons – Appearance and Functionality The new “Inbox Buttons” feature now grants you the ability to choose which "action buttons" are present and the order they are presented next to an item within your I...
  10. March 2022

    March 2022 – What's New? Faxing: Marking as Spam/Not Spam is Now Tracked in the Audit Trail When an Item in your Inbox is either marked as Spam, Not Spam, or the Number was added to the Blocklist, it will now be documented within the item’s audi...