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February 2023 – What's New? 'Type Ahead' Search Added for Templates in the SMS Window Overview We have added the ability to search and filter your template library when sending an SMS text message to ensure a quick and seamless selection proc...
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June 2023 – What's New? New User-Printer Mapping Setting Overview We have implemented a new setting located in Menu > Admin > Printer User Mapping which grants Admins the ability to prevent unmapped users from sending items to the Inbox. ...
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Visit our partner status page to check the status of Updox apps and system performance. You can also subscribe to this website to receive text or email status updates if an issue arises that impacts your service. You can unsubscribe at any time....
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April 2022 – What's New? Inbox: Folder Items Will Fully Display AM/PM All folder items will now always display the AM/PM of the create date/time -- regardless of what the page zoom is to omit any potential confusion for you! We Ha...
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Apple released a new feature called Reactions . for iOS 17 and MacOS Sonoma . Reactions create different emojis that appear on your screen based on different gestures. Reactions are enabled by default, but you can disable them so that they do no...
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November/December 2022 – What's New? Introducing.... Advanced Fax Routing Overview Advanced Fax Routing replaces the previous fax routing rules that could be found in the Fax Settings menu ( Menu → Admin → Fax Settings ). With Advanced Fax ro...
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Secure Conversation Management Secure Conversation Expired Event secure_conversation_expired
Payload 1{
2 "accountId": "",
3 "conversationId": "",
4 "expirationDttm": " "
5}
Description...
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January 2022 -- What's New? Reminders: Added a '72 Hour' Option A “72 hour” option has been added to time selection dropdown for Reminders, allowing practices to schedule reminders to go out three days before an appointment. Previously, “48 hou...
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February 2022 – What's New? New Inbox Buttons – Appearance and Functionality The new “Inbox Buttons” feature now grants you the ability to choose which "action buttons" are present and the order they are presented next to an item within your I...
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Users can now set their Video Chat layout preference in their settings. Options are either Gallery View or Dominant Speaker View. Step 1: Navigate to your Settings Page in the top right corner of your screen. Step 2: Under Chat > Preference...