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August 2022 – What's New? Internet Explorer -- No Longer Supported Summary As of June 15, 2022 , Microsoft announced the discontinuation of their web browser, Internet Explorer (IE). In doing so, this means that Microsoft will no longer provid...
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Tags allow you to filter and organize the items in your Inbox. You can customize tags to fit the needs and workflows of your practice. Once created, tags can be applied to the items in your Inbox. Did you know that you can add a tag to a form...
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With Updox's Forms Dashboard, you can now connect forms to a specific patient at the time of send. You can also make packets (a grouping of forms) to send to your patients. After forms have been sent, the Forms Dashboard allows you to view the progr...
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March 2022 – What's New? Faxing: Marking as Spam/Not Spam is Now Tracked in the Audit Trail When an Item in your Inbox is either marked as Spam, Not Spam, or the Number was added to the Blocklist, it will now be documented within the item’s audi...
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April 2023 – What's New? Create Placeholder Thumbnails on Retrieval Timeout Overview When a user logs in to the inbox, the page will begin grabbing thumbnail images for the folder items that are visible. However, if there are issues with...
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Partner Portal Changes Added Pagination to the 'Accounts' Page Overview: Performance Improvement Partner Admin(s) are now able to view the User List in a more efficient way to ensure that their waiting time does not solely rely on the applicati...
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Last Updated: 06/22/2023
in FAQ & Troubleshooting
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